Hi, I've been having a problem with my Kaser Storage Vault EXTERNAL hard drive SINCE last night. It's hard to remember exactly what happened, but after I turned the external HDDs POWER off, a balloon message appeared saying I had lost data. Now, whenever I turn on and connect the HDD, instead of showing up in My Computer as "SVault (F:)" like it used to, it now appears as a second Local Disk. And, when I try to access the files, it says the disk is not formatted and asks me to format it. Screenshot:



So if there's any way I could access my files again, I'd really appreciate any help. ThanksHi, Please try the same external hard drive on another computer and check if you get the same error message. If yes the external hardware might be corrupted. if not please try system restore on this computer and then connect.I've tried it on three computers and it's the same every time If it makes a difference, in the disks properties, it says 0 bytes are free, out of 0 bytes. In disk management, it says 232.89 GB out of 232.89 is free. Well if it's corrupted I guess nothing can be done. ThanksAs you are not ABLE to access the data on the external hard drive you will have to take a risk of formating the hard drive. if you are okay formatting the hard drive do it and check if you can access the hard drive.Right click My Computer...
Select Manage then Disk Management...
Find the drive and right click it and select Properties...
Report BACK with your findings.

Sounds like it was unplugged prematurely and it may say RAW...