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Solve : problem with laptop?

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 HI

 We've got a compaq presario cq56 that's RUNNING windows 7 , on occaision ( have had it happen a lot when on FACEBOOK if that means anything ) the buttons to scroll the page up and down , and/or the arrow keys stop working and we can't move the page at all ( we have sometimes found that the enter button moves the page up ) we also have the touchpad stop moving the arrow around. Not sure if there all LINKED or not , but I would like to sort it out before the missus sends the laptop across the room when she's USING it , any idea's ?

 THANKS , AdamThe compaq presario cq56 is a nice machine, but it is not a new model. Is it about 3 years old now? Ever has a major  repair? How about the battery? Believe it or not, in a few vases the battery is the problem.

I think  it did not come with Windows 7. Is that right?  Did you install Windows 7?

As for Facebook, that should not be the problem. Yet  to be sure, can you find the same behavior on another web site?

The most common issue nowadays is malware. Do you do regular scans?


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