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Answer» Hello and thanks for any help.
I'm using a Brother MFC495CW and trying to print from a windows vista LAPTOP via bluetooth or wireless. The printer is getting the signal from the computer.
It has worked in the past. I just replaced the black cartridge today. I've tried multiple CARTRIDGES so the problem is not a DEFECTIVE cartridge.
I've forced the cleaning of the printer heads more times than I can count and the three COLORS print fine in a test print but the black does not print at all. The printer RECOGNIZES a black cartridge full of ink.
Im assuming that there is a problem somewhere between the cartridge and the paper. Either the head or the line that delivers the ink but I cant find any info on accessing these parts and either cleaning or replacing them.
Thanks.
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