Hi everyone!

First of all, being a newbie in this forum, I dont know where to post my problem, so please bear with me. I find the site very USEFUL so just decided to give it a try..

Recently, I was asked by my boss to install HP 1050C on ONE of the computers in our office. I installed it using the administrator account of our network. I did install it fine. I was able to print an Arc/Info genrated file.

The problem is, when Im using an ordinary log, that belong to a power users group of the network, I cant print anymore. What could be the problem.

Well, I install the plotter on a Windows2000. AMD 3000Hz. 1Gb memory station.

Thanks in advance! SmileyHow is the HP 1050c connected to your network? (Is it connected directly to one computer and then shared or is it connected via a print server?) 1. Windows 2000 host computer.
a. How is the printer connected to the host computer? Using parallel port?
b. Host computer is running Windows 2000 or Windows 2000 Server operating system?
c. Is the host computer standalone, in a workgroup, or in a domain?
d. What file system is in use on the host? NTFS?

2. User Accounts.
a. Printer installed using a "domain" administrator account or the "local" administrator account?
b. The ordinary user is a "domain" account or a "local" account.
c. The ordinary user is a member of the "Power Users" group. How does this work? Is this a "domain" group or a "local" group.

3. Test Prints.
a. The installation administrator account was able to print. From the host machine or a client machine elsewhere on the network.
b. What operating system was the client machine using?
c. What file system is the client machine using?
d. Is client machine part of the same workgroup or domain as the host?
e. How did you access the "shared" printer from the client machine
- From the Add Printer Wizard
- Using Start-Run to open a window containing the shared printer
- Using My Network Places to open a window containing the shared printer
f. The ordinary user tried to print from the host computer? And also from the same client computer the administrator used to test?
g. Can the ordinary user "see" the printer from the client computer?
h. What is the exact text of the error message when ordinary user attempts to print from the host computer? From the client computer?

4. Printer PERMISSION(s):
a. Check NTFS permissions for printer on host computer.
b. Check "shared" permissions for printer on host computer.

I don't have any experience with Windows 2000, but I studied for the Microsoft Windows XP exam and recall that NTFS permissions are tricky. For example, if you deny printer access to "Users" group but permit it for "Power Users" group, your ordinary user would be denied if he is a member of both groups because the "Users" group is denied. Denials take precedence over Acceptance.

The following utilities from www.sysinternals.com might be of value:
AccessChk
AccessEnum
ShareEnum

And one from Microsoft via TechRepublic:
Check access permissions on shares

5. If you want to do some reading, here are some Microsoft documents on the subject.
File and Printer Sharing with Microsoft Windows
Troubleshooting File and Printer Sharing in Microsoft Windows XP
Well, ACTUALLY the printer is directly connected to the network. I installed it using the domain admin account and the ordinary user i was REFERING to is the domain user account.. I think the problem is on that particular computer because i tried to print to another computer on the same domain using the same account and i was able to print. I just couldn't pinpoint the problem...

Anyways, thank you all for the reply.. I think I'll be havign a great time here!