InterviewSolution
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Solve : Random BSOD I don't know a solution? |
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Answer» blue screen system_service_exception windows 7 . I did the self diagnostic check (before the command prompt) and it said "2000-0146, the old DST Log contains previous error(s)."Before working on the BSOD errors, run a diagnostic test for the drive. A short test failed means the drive needs replacement. How would I do so? Please explain I went to local disk C:\ > properties > tools > Check errors > check now And i fell asleep as it did it ( I did this earlier) it stills happening How do I find results?How to obtain hard drive S.M.A.R.T data on a Windows SYSTEM and then paste the report into a forum post
This is the results smartctl 5.43 2012-06-30 r3573 [i686-w64-mingw32-win7(64)-sp1] (sf-5.43-1) Copyright (C) 2002-12 by Bruce Allen, http://smartmontools.sourceforge.net === START OF INFORMATION SECTION === Model Family: Western Digital Caviar Blue Serial ATA Device Model: WDC WD5000AAKX-753CA0 Serial Number: WD-WCAYUM088182 LU WWN Device Id: 5 0014ee 103e2d9bb Firmware Version: 15.01H15 User Capacity: 500,107,862,016 bytes [500 GB] Sector Size: 512 bytes logical/physical Device is: In smartctl database [for details use: -P show] ATA Version is: 8 ATA Standard is: Exact ATA specification draft version not indicated Local Time is: Mon Sep 16 21:55:24 2013 PDT SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x82) Offline data collection activity was completed without error. Auto Offline Data Collection: Enabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: ( 8580) seconds. Offline data collection capabilities: (0x7b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: ( 87) minutes. Conveyance self-test routine recommended polling time: ( 5) minutes. SCT capabilities: (0x3037) SCT Status supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x002f 198 198 051 Pre-fail Always - 51658 3 Spin_Up_Time 0x0027 136 135 021 Pre-fail Always - 4158 4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 559 5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0 7 Seek_Error_Rate 0x002e 100 253 000 Old_age Always - 0 9 Power_On_Hours 0x0032 082 082 000 Old_age Always - 13739 10 Spin_Retry_Count 0x0032 100 100 000 Old_age Always - 0 11 Calibration_Retry_Count 0x0032 100 100 000 Old_age Always - 0 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 503 192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 369 193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 189 194 Temperature_Celsius 0x0022 111 102 000 Old_age Always - 32 196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0 197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0030 200 200 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0 200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 0 240 Head_Flying_Hours 0x0032 083 083 000 Old_age Always - 13089 241 Total_LBAs_Written 0x0032 200 200 000 Old_age Always - 14922487364 242 Total_LBAs_Read 0x0032 200 200 000 Old_age Always - 39878034170 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed without error 00% 12775 - # 2 Short offline Completed without error 00% 12011 - # 3 Short offline Completed without error 00% 10429 - # 4 Short offline Completed without error 00% 9689 - # 5 Short offline Completed without error 00% 8972 - # 6 Short offline Completed without error 00% 8235 -Ok, the hard drive looks fine. How many sticks of RAM are installed? Try using one alternately to check on the multiple BSOD problem. Try downloading Speccy and then install the program. To post and publish a snapshot of your PC. . In the Menu bar, click File -> Publish Snapshot . Click Yes > then Copy to Clipboard . On your next reply, right-click on a empty space and click Paste on reply box then click Post.http://speccy.piriform.com/results/U0088Wjy0VyBT2ZZM4UySr2Not sure if you went to sleep or not, post when ever you can I'll be up for a hour or two more at most.I'm still here. Just got a phone call and currently looking on some speccy information. Looking on your AMD Radeon 4200 driver (8.64) at this point. The chipset and video driver on Dell site is correct. There is a BIOS update A06 (currently on A05) which includes feature enhancements, see link. The BIOS update can be used as a last resort. But try checking the RAM sticks installed first. If there are possible softwares/drivers still causing your issues, see the link below on how to post the minidumps. BSOD Posting Instructions by jcgriff2 - Follow the instructions from steps#1 to #4. Upload and share the link by registering here https://www.box.com/ If you could Please explain how to insert and remove ram and where it is located? I'm pretty i know where it is, I just want to double check First link didn't work for chrome, Ill try on Explorerhttps://app.box.com/files/0/f/0/1/f_10430313111 Theres Two I had a Windows7_Vista_Jcgriff2 and I just compressed the minidump folder the minidump folder might have a bit more BSODS then the first one but that is because I did Jcgriff2 a day or two ago. |
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