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Solve : Re: printer installation issue?

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grum.....
Re the Epsom ...... http://esupport.epson-europe.com/ViewFAQ.aspx?lng=en-GB&ID=KB070001EN&data=354ECF80483622405C4B8769B978446C458D2EEA1A0D465A0C939DFC39A9C3EE

Re the Brother ...... I was just on their site ...and I dont see that its Vista compatible...... http://www.brother.ca/en/all-in-one/description.asp?prodid=6646503691510207520&specs=on
Please let us know if this is of any assistance.

dl65  

Here are the drivers from dl65's link : (thanks dl65)

http://esupport.epson-europe.com/SoftwareListing.aspx?lng=en-EU&data=9F883F1291B579D3D464C0F98348EBB9E17EA7FAD1361A958853014FF1C92353

I would stick with the driver section and not worry about the software in the lower list. After the printer is stable you can get those.

You will see (2) of the foursome having the same ID.
One is "later" and not yet blessed by MS.
It's larger than the original which hints of a "PATCH".
I would use the later, larger version...blessed or not.

So, there are three separate downloads here.
Put them in a file and jot down the file name and where it is.

Fire up Vista and when the "Found New Hardware" wizard pops up, simply point it to your DX5000 driver file.

Of course, make sure that the files are decompressed , if necessary, before placing in a file.
Make sure that the other printer is not plugged in while you deal with the first one.

Now, if that driver file system is not your cup of tea, try this :
Go to that Epson driver page and D/L, un-zip, and burn those three elements to a CD.

Then point Vista to the CD when asked.
Thank you for the reply, however I have tried without any success your suggestion.  I have downloaded both driver versions for the Epson.  I have spent about 3 hours in total speaking to Brothers helpline and Epson's all to no avail, I received an email from Brother's support who successfully installed the DCP-330C on a computer running Vista after my problem to make sure the drivers do work.  When I am asked to search for the drivers Windows does not FIND them automatically, when I browse and point Vista to the folder I have downloaded and unziped/decompressed the drivers to again they can't be found.  I am not convinced my pc can see the usb as searching the internet for 'windows needs to install drivers for usb 2.0 MFP (hi SPEED)' I can find several forums all relating to motherboard issues.  

Anymore suggestions would be very much appreciated.


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