Solve : Requesting Help with Malware Removal?

1.	Solve : Requesting Help with Malware Removal?
Answer» Okay, just finished the ESET scan. I accidentally hit Finish before exporting, but fortunately found the log in the Program Files location you mentioned, so thanks for that. I'm suddenly getting a lot of "Potentially Unwanted Program Blocked" messages from McAfee regarding "TOOL-NirCmd" from OTL, should I allow that program? Following is the log, and again, thank you. ESET Log: [emailprotected] as downloader log: all ok # version=7 # OnlineScannerApp.exe=1.0.0.1 # OnlineScanner.ocx=1.0.0.6528 # api_version=3.0.2 # EOSSerial=7158f6dc72e4014abce3de1c6ba92476 # end=finished # remove_checked=true # archives_checked=true # unwanted_checked=true # unsafe_checked=false # antistealth_checked=true # utc_time=2011-07-12 10:44:01 # local_time=2011-07-12 03:44:01 (-0800, Pacific Daylight Time) # country="United States" # lang=1033 # osver=6.0.6002 NT Service Pack 2 # compatibility_mode=512 16777215 100 0 268006 268006 0 0 # compatibility_mode=5121 16777213 100 75 939170 10873495 0 0 # compatibility_mode=5892 16776573 100 100 0 147108361 0 0 # compatibility_mode=8192 67108863 100 0 0 0 0 0 # scanned=164046 # found=0 # cleaned=0 # scan_time=9807 Quote I'm suddenly getting a lot of "Potentially Unwanted Program Blocked" messages from McAfee regarding "Tool-NirCmd" from OTL, should I allow that program? That looks good. If there are no other issues, we can do some cleanup which will fix that OTL warning. To remove all of the tools we used and the files and folders they created do the following: Double click OTL.exe. Click the CleanUp button. Select Yes when the "Begin cleanup Process?" prompt appears. If you are prompted to Reboot during the cleanup, select Yes. The tool will delete itself once it finishes. Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, PLEASE delete it manually. *********************************************** Clean out your temporary internet files and temp files. Download TFC by OldTimer to your desktop. Double-click TFC.exe to run it. Note: If you are running on Vista, right-click on the file and choose Run As Administrator TFC** will close all PROGRAMS when run, so make sure you have saved all your work before you begin. * Click the Start button to begin the cleaning process. * Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. * Please let TFC run uninterrupted until it is finished. Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning. ************************************************ Use the Secunia Software Inspector to check for out of date software. •Click Start Now •Check the box next to Enable thorough system inspection. •Click Start** •Allow the scan to finish and scroll down to see if any updates are needed. •Update anything listed. . ---------- Go to Microsoft Windows Update and get all critical updates. ---------- I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free. SpywareBlaster- Secure your Internet EXPLORER to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox. * Using SpywareBlaster to protect your computer from Spyware and Malware * If you don't know what ActiveX controls are, see here Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the LATEST Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future. Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly. Safe Surfing! Great, I've done all of this. Once again, thank you so much, Dave!You're welcome. I will lock this thread. If you need it reopened, please send me a pm.

Answer»

Okay, just finished the ESET scan. I accidentally hit Finish before exporting, but fortunately found the log in the Program Files location you mentioned, so thanks for that.

I'm suddenly getting a lot of "Potentially Unwanted Program Blocked" messages from McAfee regarding "TOOL-NirCmd" from OTL, should I allow that program?

Following is the log, and again, thank you.

ESET Log:

[emailprotected] as downloader log:
all ok
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6528
# api_version=3.0.2
# EOSSerial=7158f6dc72e4014abce3de1c6ba92476
# end=finished
# remove_checked=true
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2011-07-12 10:44:01
# local_time=2011-07-12 03:44:01 (-0800, Pacific Daylight Time)
# country="United States"
# lang=1033
# osver=6.0.6002 NT Service Pack 2
# compatibility_mode=512 16777215 100 0 268006 268006 0 0
# compatibility_mode=5121 16777213 100 75 939170 10873495 0 0
# compatibility_mode=5892 16776573 100 100 0 147108361 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=164046
# found=0
# cleaned=0
# scan_time=9807
Quote

I'm suddenly getting a lot of "Potentially Unwanted Program Blocked" messages from McAfee regarding "Tool-NirCmd" from OTL, should I allow that program?

That looks good. If there are no other issues, we can do some cleanup which will fix that OTL warning.

To remove all of the tools we used and the files and folders they created do the following:
Double click OTL.exe.

Click the CleanUp button.
Select Yes when the "Begin cleanup Process?" prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes.

Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, PLEASE delete it manually.
*************************************************
Clean out your temporary internet files and temp files.

Download TFC by OldTimer to your desktop.

Double-click TFC.exe to run it.

Note: If you are running on Vista, right-click on the file and choose Run As Administrator

TFC will close all PROGRAMS when run, so make sure you have saved all your work before you begin.

* Click the Start button to begin the cleaning process.
* Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two.
* Please let TFC run uninterrupted until it is finished.

Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning.
**************************************************
Use the Secunia Software Inspector to check for out of date software.

•Click Start Now

•Check the box next to Enable thorough system inspection.

•Click Start

•Allow the scan to finish and scroll down to see if any updates are needed.
•Update anything listed.
.
----------

Go to Microsoft Windows Update and get all critical updates.

----------

I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

SpywareBlaster- Secure your Internet EXPLORER to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
* Using SpywareBlaster to protect your computer from Spyware and Malware
* If you don't know what ActiveX controls are, see here

Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the LATEST Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ

Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly.
Safe Surfing!
Great, I've done all of this. Once again, thank you so much, Dave!You're welcome. I will lock this thread. If you need it reopened, please send me a pm.

Solve : Requesting Help with Malware Removal?

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