I hope so, I need help. Lexmark X6150...started getting Hardware Error: 0502. Lexmark website shows this to be problem with cartridge carrier. Site instructs you to clean CLEAR decoder strip behind cartridge carrier, make SURE strip is located within "followers" on back of carrier. I have done this probably 30 times over the last few weeks...might print 20 pages, maybe 2 before it happens again. In a call to tech support, through broken ENGLISH, I'm told that my printer is beyond its usable SERVICE life when that particular error message appears. [emailprotected]*&$ ! While the printer is about 2 years old, I have changed the cartridges maybe 4 times.
Any help out there? It's tax time, and I still have to finish my yearend books.
If I have to buy a new printer, I'm through with Lexmark. Any suggestions on replacement brands that won't break the bank?
Thanks for any help given.I would give up on that printer and that brand. HP and Epson both make durable units that are cheaper to operate with better support. Sorry.In addition to HP and Epson, Canon.