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Solve : RTC chip issue--failed 'test' by Techies at Staples?

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My dad has a TOSHIBA laptop---about 2-3 years old. I took it to Staples/Etech and they said the ONLY thing that failed was the RTC chip. Everything else was fine. They are recommending their HIGHEST price service--which basically REPLACES the entire insides of the laptop....Does this sound right?? Is there no way to fix just that chip?Staples has no IDEA what they are talking about...and their job is to seperate you from the money you have.
The best place to get a qualified opinion is a liscensed /approved service center of the laptop manuf..."techies at Staples" - now there's an oxymoron if I've ever heard one.Sorry, quick daft question. What's wrong with the laptop i.e. Why did you take it to staples?Quote from: GUEST 917 on November 08, 2010, 07:34:33 PM

...they said the ONLY thing that failed was the RTC chip...
RTC (Real Time Clock) chip is powered by the CMOS battery.Quote
RTC (Real Time Clock) chip is powered by the CMOS battery.

Can't you just replace the battery?Quote from: Linux711 on November 10, 2010, 12:05:53 PM
Can't you just replace the battery?

I think that was his point.


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