Solve : Satellite internet?

1.	Solve : Satellite internet?
Answer» We still cannot get high speed internet where we live - dial up is so frustrating! I am looking for people who have the Hughsnet satellite for internet - since it's a 2 year contract, with no trial period to see how you like it, I am leary of spending the money. I'd love to hear how those who have it, like it. Thanks for your help.Many smaller DSL providers do not advertise so i'd suggest checking the link below 1st... Even if you do not find a local service the site is a well put together wealth of info on ALL types of ISP's including sattelite... Best of Luck ! DSL Reports.I would definitely check all other options before going to Hughesnet. Hughes is a quality company and I'm sure their service is comparable to most cable and DSL services, but it is expensive. I can't remember the exact numbers, but I remember the phone companies claiming to have some form of DSL available in almost all of the USA. And many other countries have been much more aggressive about high speed internet. DSL availability and speeds are based on how close you are to a phone company central office or fiber termination point from the central office. Even a slow DSL service would be better than dial up.I would think satellite internet still better than dial up, but there's probably the issue of lag, cuz the data has to travel to satellite and back.I dont know about HughesNet but I had a horrible experience with WildBlue.I thought since I had DISH satellite and never had any problems I would give it a try. Didnt realize the 2 are seemingly totally unrelated companies even though Dish advertises the WildBlue. BARELY was able to get on the internet and the customer service was the worst I have ever dealt with. I was out $500 and never got any real service out of it. After 2 weeks I gave up and unplugged it. I ended up having to cancel my checking account so they would quit charging me for "service" that I never received. I realize you didnt ask about WildBlue, just thought I'd warn you in advance in case you decided to compare. HughesNet could be a great service but after my round with the other I was afraid to take the chance on trying another since the setup and contract is so costly.We have had HughesNet for six months and it has been working well. We have the 1 megabit connection which costs $60 per month. Equipment and installation is supposed to be $400 but there seems to always be a rebate dropping it to around $250 - $300. This is our speed test result. There is a daily bandwidth cap of 200 megabytes but we rarely reach that limit. HughesNet has a webpage which will tell how much bandwidth has been used so far so you can avoid hitting the limit. If you do hit the limit (we did once) the connection drops to the speed of dial-up for about one day and then go back to normal. Anything downloaded between 2 am and 7 am does not affect the bandwidth cap. I use a program called Free Download Manager to schedule very large downloads during that time. The connection has dropped out a couple of times during some very heavy thunderstorms but did not have trouble while it was snowing. Because we have our dish mounted on a pole on the ground as opposed to the side of the house it is easy to brush snow off the dish if it gets to deep. Overall, the service has been very good (much better than dial-up) and if you cannot get anything else, I would recommend HughesNet.QUOTE We still cannot get high speed internet where we live - dial up is so frustrating! Could you tell us where you live? Not you actual location, but the general area. Are you withing ten MILES of a city? Are you in North America? Are there a number of people in your area also wanting better internet? There are some alternatives to Satellite. You MIGHT have microwave and cellular service nearby.We can't get DSL where I live either. I had Hughes Net for 5 years and I've had Wildblue for the last 2 years. I love my Wildblue. It's cheaper than Hughes both monthly and upfront. I get excellent customer service but I BOUGHT mine from my local electric Co Op so they have on site CS. They all speak plain english and I can understand them. With Hughes the CS was always outsourced. I'd usually end up with a foreigner that spoke very broken hard to understand english which made it difficult. Through my local co op I only paid $150 up front and I pay $51.00 a month. Interesting. Two posters with satellite internet service, one hates Hughes (although it sounds more like customer service issues rather than video service) and the other one loves Hughes. One loves Wildblue and the other one hates it. My ex worked for the president of an electric co-op and I learned a lot about co-ops during that time, and most of the employees of co-ops I met are good hard working people, who are in effect are employees of their customers, and because of that they usually go the extra mile to provide good customer service.Thank you so much for your responses! I have learned alot! We live in NC, and we are in the country, but not the boonies. We can't get cable tv either though, so we had to get a satellite dish. I will definitely check out the Wildblue mentioned here. I hate to sound stupid, but what exactly is a co-op?Quote from: jack0723 on December 30, 2009, 07:55:46 PM I hate to sound stupid, but what exactly is a co-op? It's short for co-operative, it usually means when the employees own the company.Oh okay. I did check out that link that was posted on here - guess who offers the only high speed? HughsNet! Just my luck. Thanks again everyone - I really appreciate the feedback.Don't know anything about Wildblue's internet service, but if you can get any satellite service, like Hughes, you should be able to get all of them.

Answer»

We still cannot get high speed internet where we live - dial up is so frustrating! I am looking for people who have the Hughsnet satellite for internet - since it's a 2 year contract, with no trial period to see how you like it, I am leary of spending the money. I'd love to hear how those who have it, like it. Thanks for your help.Many smaller DSL providers do not advertise so i'd suggest checking the link below 1st...

Even if you do not find a local service the site is a well put together wealth of info on ALL types of ISP's including sattelite...

Best of Luck !

DSL Reports.I would definitely check all other options before going to Hughesnet. Hughes is a quality company and I'm sure their service is comparable to most cable and DSL services, but it is expensive.

I can't remember the exact numbers, but I remember the phone companies claiming to have some form of DSL available in almost all of the USA. And many other countries have been much more aggressive about high speed internet.

DSL availability and speeds are based on how close you are to a phone company central office or fiber termination point from the central office.

Even a slow DSL service would be better than dial up.I would think satellite internet still better than dial up, but there's probably the issue of lag, cuz the data has to travel to satellite and back.I dont know about HughesNet but I had a horrible experience with WildBlue.I thought since I had DISH satellite and never had any problems I would give it a try. Didnt realize the 2 are seemingly totally unrelated companies even though Dish advertises the WildBlue. BARELY was able to get on the internet and the customer service was the worst I have ever dealt with. I was out $500 and never got any real service out of it. After 2 weeks I gave up and unplugged it. I ended up having to cancel my checking account so they would quit charging me for "service" that I never received. I realize you didnt ask about WildBlue, just thought I'd warn you in advance in case you decided to compare. HughesNet could be a great service but after my round with the other I was afraid to take the chance on trying another since the setup and contract is so costly.We have had HughesNet for six months and it has been working well.
We have the 1 megabit connection which costs $60 per month.
Equipment and installation is supposed to be $400 but there seems to always be a rebate dropping it to around $250 - $300.

This is our speed test result.

There is a daily bandwidth cap of 200 megabytes but we rarely reach that limit. HughesNet has a webpage which will tell how much bandwidth has been used so far so you can avoid hitting the limit. If you do hit the limit (we did once) the connection drops to the speed of dial-up for about one day and then go back to normal. Anything downloaded between 2 am and 7 am does not affect the bandwidth cap. I use a program called Free Download Manager to schedule very large downloads during that time.

The connection has dropped out a couple of times during some very heavy thunderstorms but did not have trouble while it was snowing. Because we have our dish mounted on a pole on the ground as opposed to the side of the house it is easy to brush snow off the dish if it gets to deep.

Overall, the service has been very good (much better than dial-up) and if you cannot get anything else, I would recommend HughesNet.QUOTE

We still cannot get high speed internet
where we live - dial up is so frustrating!

Could you tell us where you live? Not you actual location, but the general area. Are you withing ten MILES of a city? Are you in North America? Are there a number of people in your area also wanting better internet?

There are some alternatives to Satellite. You MIGHT have microwave and cellular service nearby.We can't get DSL where I live either. I had Hughes Net for 5 years and I've had Wildblue for the last 2 years.

I love my Wildblue. It's cheaper than Hughes both monthly and upfront. I get excellent customer service but I BOUGHT mine from my local electric Co Op so they have on site CS. They all speak plain english and I can understand them.

With Hughes the CS was always outsourced. I'd usually end up with a foreigner that spoke very broken hard to understand english which made it difficult.

Through my local co op I only paid $150 up front and I pay $51.00 a month. Interesting.

Two posters with satellite internet service, one hates Hughes (although it sounds more like customer service issues rather than video service) and the other one loves Hughes.

One loves Wildblue and the other one hates it.

My ex worked for the president of an electric co-op and I learned a lot about co-ops during that time, and most of the employees of co-ops I met are good hard working people, who are in effect are employees of their customers, and because of that they usually go the extra mile to provide good customer service.Thank you so much for your responses! I have learned alot! We live in NC, and we are in the country, but not the boonies. We can't get cable tv either though, so we had to get a satellite dish. I will definitely check out the Wildblue mentioned here. I hate to sound stupid, but what exactly is a co-op?Quote from: jack0723 on December 30, 2009, 07:55:46 PM

I hate to sound stupid, but what exactly is a co-op?

It's short for co-operative, it usually means when the employees own the company.Oh okay. I did check out that link that was posted on here - guess who offers the only high speed? HughsNet! Just my luck. Thanks again everyone - I really appreciate the feedback.Don't know anything about Wildblue's internet service, but if you can get any satellite service, like Hughes, you should be able to get all of them.

Solve : Satellite internet?

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