Saved Bookmarks
| 1. |
Solve : Scanner froze?!? |
|
Answer» Hey,my names Jovana I have a problem with my scanner,it was working without problems until today.I TRIED to scan some images and as I was walking past the table where the scanner was I accidentally tripped over the scanner's power supply cable and the scanner froze.When I turned if off completely,removed it from the usb too and put it back in,it's still frozen and whenever I put in the supply cable it's just there freezing and making a weird and QUITE noisy sound...I don't know what to do now,can I reset it somehow?It doesn't seem to be communicating with the computer at all...the scanner is a Hewlet Packard Scanjet 3800,it's almost new....can somebody help me out or suggest what to do next please?Quote ...can somebody help me out or suggest what to do next please? It could be physically damaged. It could be a lot of different things. Here's one easy thing to check: On the underside of some scanners, there is a sliding latch. It is for locking the mechanism from motion, when the scanner is being shipped. Check it - see if by some wild chance it is now in the locked position. I doubt it is something that simple and easy, but it won't cost you anything to have a look. Oh,I forgot to mention that it didn't FALL on the floor or anything,the power supply just GOT cut off for a tiny second,the light goes on whenever I turn the power back in just as if it was scanning something (it's making the sound too) but it's not moving...i tried to find a slider but it doesn't seem to have anything i could open without USING a screwdriver (and I won't)...*sigh* why isn't there just a reset button on the thing somewhere |
|