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Answer» I have an HP PSC 1210 all-in-one and I can't get a scan dialogue to open.
It is plugged in and powered on properly.
The USB is connected properly.
In the Devices and Printers dialogue box my scanner is showing up and has a green checkmark.
Print Spooler Service is running.
RPC Service is running.
Print and Fax features are enabled in the Programs and Features>>TURN WINDOWS Components On or Off window.
The software from HP.ca has been downloaded and installed.
I have restarted my computer.
Please help. It is extremely frustrating and HP REFUSES to discuss this issue with me unless they get paid.Go to Device Manager.
Right clik the printer and SELECT un-install/remove...
You will RECIEVE a warning message...ignore it.
Un-plug the printer.
Travel to Add/Remove programs and un-install the printer software.
Re-boot...leave the printer dis-connected.
Re-install the printer software...it will prompt you when to plug the printer in...
Re-boot and test.
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