Solve : Shut Down Problems?

1.	Solve : Shut Down Problems?
Answer» I recently built a new PC and I am having an issue. When I shutdown the PC through the Vista Shut-down option my computer GOES through the normal "Shutting down screen" but it frequently does not shut completely down. All fans are still running and the Optical Drives are powered. Their is no hdd activity. Has anyone got any idea what might be causing this? It will eventually shut itself completely off. Sometimes within minutes but often it takes hours. Things I have eliminated: 1)It is not in Sleep/hibernate mode 2)It is not the mobo 3)It is not my ram 4)It is not the HDD 4)It is not Vista or any of the updates My system: ASUS P5Q Pro LGA 775 Intel P45 ATX Intel Motherboard Intel Core 2 Duo E7200 Wolfdale 2.53GHz OCZ StealthXStream OCZ600SXS 600W mushkin 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) EVGA 512-P3-N801-AR GeForce 8800 GT 512MB Thanks in advanceIf you boot to Safe Mode will you get a normal shutdown? Has it always done this? Is the computer on a network?I understand eliminating #1 but how were 2:3:4 and 4 eliminated as possibilities ? ? 2)RMA'd the first board. the 2nd one does the same thing 3)I swapped out the ram with known good sticks. Same problem 4)I installed my old Hdd which has xp loaded. Same problem Quote If you boot to Safe Mode will you get a normal shutdown? Has it always done this? Is the computer on a network? I have not tried with safe mode, but I will It has always done this No it is not on a networkMeaze: A quick Google search turned up others with this problem but I didn't see any solutions. If it shuts down ok from Safe Mode, a driver or 3rd party (non MS) service may well be causing the problem - if driver, likely culprit is video - have you updated the video driver? Updated any others? Is there anything recorded in Event Viewer - I think it's still called that in Vista; I'm on my XP side, I'll boot to Vista if you need a path or someone else will provide one. Let me know. Quote Is there anything recorded in Event Viewer COULD you please explain to me how to find my event viewer and what to look for? I have also googled this and found that it may indeed be a software issue and not a hardware issueKind of reaching here for any info that will SHED some light on this issue. Click Start and enter Event Viewer, click on System, SCROLL to a time slightly before a prolonged shutdown event, is anything noted as you move through time to shutdown? If you click on an item in the top pane, an explanation will appear in the bottom pane.What about Safe Mode? Did it shutdown correctly?I am at work right now. I will try safe mode when I get home. I appreciate all the help

Answer»

I recently built a new PC and I am having an issue. When I shutdown the PC through the Vista Shut-down option my computer GOES through the normal "Shutting down screen" but it frequently does not shut completely down. All fans are still running and the Optical Drives are powered. Their is no hdd activity. Has anyone got any idea what might be causing this? It will eventually shut itself completely off. Sometimes within minutes but often it takes hours.

Things I have eliminated:

1)It is not in Sleep/hibernate mode
2)It is not the mobo
3)It is not my ram
4)It is not the HDD
4)It is not Vista or any of the updates

My system:

ASUS P5Q Pro LGA 775 Intel P45 ATX Intel Motherboard
Intel Core 2 Duo E7200 Wolfdale 2.53GHz
OCZ StealthXStream OCZ600SXS 600W
mushkin 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400)
EVGA 512-P3-N801-AR GeForce 8800 GT 512MB

Thanks in advanceIf you boot to Safe Mode will you get a normal shutdown?

Has it always done this?

Is the computer on a network?I understand eliminating #1 but how were 2:3:4 and 4 eliminated as possibilities ? ? 2)RMA'd the first board. the 2nd one does the same thing
3)I swapped out the ram with known good sticks. Same problem
4)I installed my old Hdd which has xp loaded. Same problem
Quote

If you boot to Safe Mode will you get a normal shutdown?

Has it always done this?

Is the computer on a network?

I have not tried with safe mode, but I will

It has always done this

No it is not on a networkMeaze: A quick Google search turned up others with this problem but I didn't see any solutions.

If it shuts down ok from Safe Mode, a driver or 3rd party (non MS) service may well be causing the problem - if driver, likely culprit is video - have you updated the video driver? Updated any others?

Is there anything recorded in Event Viewer - I think it's still called that in Vista; I'm on my XP side, I'll boot to Vista if you need a path or someone else will provide one. Let me know. Quote

Is there anything recorded in Event Viewer

COULD you please explain to me how to find my event viewer and what to look for? I have also googled this and found that it may indeed be a software issue and not a hardware issueKind of reaching here for any info that will SHED some light on this issue.

Click Start and enter Event Viewer, click on System, SCROLL to a time slightly before a prolonged shutdown event, is anything noted as you move through time to shutdown? If you click on an item in the top pane, an explanation will appear in the bottom pane.What about Safe Mode? Did it shutdown correctly?I am at work right now. I will try safe mode when I get home. I appreciate all the help

Solve : Shut Down Problems?

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