Hi,

I have downloaded sims 3 and when i start it everything seems to be Ok, but when i want to make a sim, his head is deformed, its stretched out.

Does anyone now how to fix this??

Here is a dxdiag

Display DEVICES
---------------
          Card name: ATI Mobility Radeon HD 4200 Series
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: ATI display adapter (0x9712)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_9712&SUBSYS_1665103C&REV_00
     Display Memory: 2919 MB
   Dedicated Memory: 1257 MB
      SHARED Memory: 1661 MB
       Current Mode: 1600 x 900 (32 bit) (60Hz)
       Monitor Name: Algemeen PnP-beeldscherm
      Monitor Model: unknown
         Monitor Id: CMO1719
        Native Mode: 1600 x 900(p) (60.008Hz)
        Output Type: Internal
        Driver Name: aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1124 (English)
     Driver Version: 8.961.0.0
        DDI Version: 10.1
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 4/6/2012 04:20:04, 1067520 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
  Device Identifier: {D7B71EE2-D452-11CF-E877-6F36BEC2C535}
          Vendor ID: 0x1002
          Device ID: 0x9712
          SubSys ID: 0x1665103C
        Revision ID: 0x0000



Seems to be alright...

I hope someone can help me, because if i go to the EA they say they will have some one to look for it and then they send my e-mail but they didn't...

thank you.Do you play with any CUSTOM content?Check your display settings in the game over in the graphics settings tab. Also, check your screen resolution on your COMPUTER. Sometimes older hardware is unable to play at that high of rates. Also, note that some LCD screens stretch the image to fit it full screen. That can make playing the Sims 3 quite unrealistic with the graphics. Blow is an image of the Sims 3 graphics settings to help you set it up.
Hope this HELPS,


[year+ old attachment deleted by admin]Where did you download it from? Quote from: blindhelpfultech on May 14, 2012, 07:48:49 PM

Check your display settings in the game over in the graphics settings tab. Also, check your screen resolution on your computer. Sometimes older hardware is unable to play at that high of rates. Also, note that some LCD screens stretch the image to fit it full screen. That can make playing the Sims 3 quite unrealistic with the graphics. Blow is an image of the Sims 3 graphics settings to help you set it up.
Hope this helps,

Do you play with any Custom content?

Where did you download it from?

Downloaded It with an torrent, i tried more then one, but still Same problem.