Hey all,

Because you've been so awesome in answering my computer questions, I had to come back.  This time, it's for my girlfriend.  She's in New York and BOUGHT a Sony webcam for a Dell laptop and the computer is not recognzing it when she plugs it in.  She says that she tried installing it using CONTROL Panel, and still not RECOGNIZING any new hardware.  Any advise?

Thanks!Are you saying aboslutely nothing happens when she connects the webcam to her computer?  Did she follow the instructions, that came with it, for installing it?  Did she install software that came with it?  

With my webcam, the installation instructions say to install the software before connecting the webcam to the computer.  I did so.  Now, when I connect it, I can see it in both My Computer, under Scanners and Cameras, and in Device Manager as an Imaging device.She says that it did not come with a CD; just the webcam itself.If you can post the exact model of that webcam, I'll visit Sony's website and see whether I can find any info.Linkincubus......  Thats odd that the webcam didn't come with any software .

Strange any Sony webcam that I find , all ship with installation cd.

dl65  
Linkincubus, what software does she intend to use it with, one of the messaging programs such as Yahoo! Messenger?  Did she open that software after connecting the webcam?  Does she know how to ACTIVATE a webcam in that software?  Are you using the same messaging program as her?  Are you using a webcam?

And, again: Are you saying aboslutely nothing happens when she connects the webcam to her computer?  Did she follow the instructions, that came with it, for installing it?  Maybe she got screwed and happened to buy a package with a missing installation CD, due to theft.  I don't know.  I'm just telling it like she tells me.  


Her SOLE purpose is to use it for MSN Live Messenger.

"Sony Vaio Visual Communications Camera"This utility installs the originally shipped version of the Sony® Visual Communication Camera Driver Utility for the PCGA-UV10, PCGAUV11, and PCGA-UV11A.

http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNUX180P&upd_id=1659&os_id=7