We have lost the ability to boot to windows due to a virus. We can bring up a DOS window but cant remember how to start windows from there. We use XP home. :-?Do you have a real Windows CD to do a repair install?

http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx

How did this happen? What preceeded this? Those issues will need to be addressed as well.If your Windows installation is not corrupt type the following at the C: prompt:

CD\Windows and hit Enter...

Then type WIN and hit Enter.

patio. 8-)Thanks to all for the informaton. It seems that my husband downloaded something that then allowed lots of pop ups. In an attempt to FIX the problem the system locked up and WOULD not boot. I have spent 3 hours today on the phone with tech support and the explorer file is corrupt.
We are running XP home that was an upgrade from ME so I dont have a complete version to reinstall. This is a Gateway 933Mhz with 512 RAM. I think we will have to reformat the hard drive and attempt to start over. I will be calling Gateway tech support on my NEXT day off.
Thanks again to you alll!!
dianneDid you get a real Windows CD with the Gateway? If you have that AND the copy of XP that was put on there, that will be all you need. The XP needs to have not been installed on ANOTHER machine, obviously.I got repair disks with Gateway. It came with ME installed and I purchased the XP upgrade. I would imagine I will have to go to Gateway for help.Good luck and let us know how this PROCEEDS.