InterviewSolution
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Solve : started safe mode now no signal to monitors? |
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Answer» Hello everyone, not sure if this is the CORRECT area to post this but I am at a loss... I have a Dell 64 bit desktop with windows 8.1, it has the original vga monitor port disabled, as I have a Radeon 7950 GRAPHICS card with 6 hdmi ports, each with a 32" 1080p screen as it's monitor (so I have six monitors running in total). I was getting a notification that "windows POWERSHELL has stopped working" so in researching, I found that I apparently had a virus called poweliks. In following a youtube video on how to remove it, I was instructed to go into safe mode with networking. I did this by opening the BOOT tab in msconfig, and clicking SAFEBOOT and NETWORK. When prompted to restart, I did so, and it restarted with no SIGNAL to my monitors at all. And that is where I am right now. Several attempts to restart, and still no signal to monitors. I believe it is trying to restart to the original VGA port, but again, that one is disabled. So I have no way of seeing a screen at all, to get back out of safe mode. I have tried to restart, and repeatedly tap F8 in hopes of opening a menu, and then arrow down 11 times to hopefully choose normal mode, but that is not working. I do not understand most tech terms, so I will have no idea what you mean if you use tech terms in your reply. I have used cpomputers extensively for 20 years, so I am familiar, but I just do not know the terminology. Any help would be greatly appreciated. Power down...hook up the VGA...what happens ? ?if I hook up a monitor to the vga port, it just says that the port is disabledalthough if it matters, I hooked it up with the power on, should I power down, then hook it up and power up, in that order? Power down...hook up the VGA...what happens ? ?You should never connect/disconnect components with the PC powered up.ok, so any sugestions on what to do next? thanks Quote from: patio on October 22, 2016, 07:22:27 PM You should never connect/disconnect components with the PC powered up.how can i enable the vga port? Am I able to open the tower and just plug it in? Sorry I dont mean to sound ignorant, I'm just searching for solutions...ok so I guess I need to get an hdmi to vga adapter, in order to connect this vga monitor, then I can at least see whats going on, so I can get it out of safe mode. ... Quote have six monitors running in total)You have six monitors and not one has a VGA option? You need one VGA monitor to do testing. |
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