I need to remove INFECTED files in windows temp file. I have directions from OfficeScan but it says to restart in MS-DOS mode
?#1 - I don't know how to get DOS before Win starts to open? I think it is just a keystroke or combo during that brief moment
text APPEARS in upper left corner.
My system is Win2000 Pro NT 5.0 service pack 4

Computer used to be on network workgroup, but now a stand alone at home. My computer is still SETUP with work group settings but I have all administrator permisions and the file I need to remove is in my "name".local
?#2 - Will that create any problems returning to windows?
Here is a hint. Windows 2000 and XP do not RUN on top of DOS, so there is no DOS except when the operating system is running. And that is not REAL DOS (Many are confused on this. It is command prompt - not the same!)

I have no idea what OfficeScan is. You can boot to safe mode (F8 upon booting before the windows logo) and get to a repair console. Perhaps this is what you want?

Thanks, I'll try that.
OfficeScan is from Trend MicroYou do not have to boot to safe mode nor do you have to be in Dos to remove files from the temp FOLDER. Just locate the files you want to remove and remove them.

As a matter of fact you can remove all files from your local temporary directories - typically \Temp\ or \Windows\Temp\ or \documents and settings\username\local settings\temp.