|
Answer» We have a Canon imageCLASS mf4270 s/c/p/f and the TROUBLE is this: the default setting is stuck on printing 2-sided.
The Copy Setting default field for 2-Sided Printing says "Off", but the shortcut button ("2-Sided") always says "On" and it will print 2-sided. If we press "2-Sided->Off->OK" then press "2-Sided" again, it is back to "On." We have to manually turn it off using the shortcut button for EVERY single print/copy job. We have tried clearing all the DRAM and Memory, turning off then on, looked through the User Guide, but to no avail.
Any one have an idea on this one, or perhaps is the software corrupted?Try this:
Remove software for that printer.
Install it over again, pay attention to all options.
Before you remove the software and re-install...
Open any program on your PC that allows you to print. Click File/Print and make sure your printer is selected. Click the "Properties" button, or tab to check the settings for the printer. You may be able to turn Duplex printing off from there...just click OK after you change the setting...and let us know if it works.I tried the computer software side adjustment to the printer properties but that is not the problem.
The copier settings (all-in-one) seems stuck in the hardware, even when its not connected to the computer.
You stated, originally...
Quote Any one have an idea on this one, or perhaps is the software corrupted?
You were given two options for a possible software fix...and then you state...
QuoteI tried the computer software side adjustment to the printer properties but that is not the problem.
If the software side is not the issue...have you tried the Stop/Reset button? If that didn't work and your Standard settings for Copying/Printing show 2-sided printing is off and removing and re-installing the driver and software does not fix the issue, then you may be better off contacting Canon regarding this issue.
I apologize for the lack of clarity in my communication.
Quote from: GlitchPC on June 25, 2011, 08:52:28 PMYou stated, originally...
QuoteAny one have an idea on this one, or perhaps is the software corrupted?
You were given two options for a possible software fix...and then you state...
QuoteI tried the computer software side adjustment to the printer properties but that is not the problem.
If the software side is not the issue...have you tried the Stop/Reset button? If that didn't work and your Standard settings for Copying/Printing show 2-sided printing is off and removing and re-installing the driver and software does not fix the issue, then you may be better off contacting Canon regarding this issue.
I meant to suggest that the "software" (i.e. programming) on the copier hardware itself (not the driver on the computer) might be FAULTY. The issue is with just making copies, RATHER than printing from the computer.
Thanks for the suggestions everyone, I think contacting Canon sounds like a good idea.
|
