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Solve : SYSTEM NOT CHARGING?

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A LAPTOP of mine not CHARGING but when there is current thru adapter to it,it recognises it(adapter) but will not charge the battery.
battery tested ok,charge(adapter) ok and compatible.how do i TROUBLESHOOT it the board? a new hp laptop and all ic is ok on the boardQuote from: Ademil4vic on August 24, 2011, 05:47:28 AM

...a new hp laptop and all ic is ok on the board...
Warranty. Let HP fix it.Quote from: Ademil4vic on August 24, 2011, 05:47:28 AM
battery tested ok
I agree with C_C if it's under warranty.
I was just curious as to how you tested the battery. Voltage test or amp load test?There`s might be some Hardware problem with the laptop , i suggest you to contact customer care for this problem.

Thanks


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