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Solve : Tablet Camera Will Not Take Photos?

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I have just started to look at the function of the camera(s) on my fairly new Tablet (Windows 8.1).  I have discovered that while it works in video mode, it will not take shots in still mode.  I have tried a few different photo apps and the result is the same.  I get error messages referring to an 'exception Breakpoint' having been reached.  I have not come across this before.  Can anyone enlighten me?  And suggest what I might try to get the camera(s) working correctly?

Clayto2  Have you tried to update the camera drivers? You can check on the companies website or just revert to the generic drivers by update driver<< find on computer<If you have a link to the USER manual, please give it.
Thanks for the responses.

My Tablet is a Quantum View 8.1 (only released last summer. See the videos about it on YouTube).  Do Tablets usually have a manual, nowadays a pdf on the internet?  Mine does not.  It had a very SMALL (one of my few criticisms of the product)  introductory booklet packaged with it, which I have been told is commonplace --- nothing about the two CAMERAS in that.  There is a website with some FAQs --- I could probably post question on that, and also see if the company rep could give advice (he has sent me a helpful email in the past)  ---- but I rather thought it was an a software issue with Windows rather than hardware.  Am I wrong?

Did anyone make sense of the error message I quoted?  What is a 'breakpoint'?

Clayto2Sorry, I missed the point on Drivers.  I have recently had all my Drivers scanned by a program called Driver Assist and a few updated Drivers installed remotely by a technician as they would not install automatically.  The SCAN did not reveal any problems with the camera drivers but it is an issue I will look into.

Clayto2 Check and see what warranty limits on on that brand. Recently some major outlets are putting a limit on return or  warranty for some makes of Tablets. Did you contact the vendor?

Thanks for the advice.  I am sure now that it is a software fault with the Windows Camera app itself (the error message referred to a problem with the app).  I now have the camera(s) working perfectly well with other, much better, apps which I have installed from the Store. I would have liked to get the Windows app working but I probably would not have used it now anyway, it is very basic and I found alternatives which are far superior.  If I understand correctly, the Windows app is part of the Windows OS, it has no uninstall / reinstall option which I have used SUCCESSFULLY with other apps from the Store if they malfunction.

claytoYou should be able to set the camera to automatically use the app of your choice...Hello patio

Oh? That could be handy if I could do it.  Can you give any advice on how to make an app the default program for using the camera(s)?

clayto



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