InterviewSolution
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Solve : Trojan.Vundo and more? |
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Answer» Ok. Please try uninstalling AVG using this REMOVAL tool.
Download Security CHECK by screen317 from one of the following links and save it to your desktop. Link 1 Link 2 * Unzip SecurityCheck.zip and a folder named Security Check should appear. * Open the Security Check folder and double-click Security Check.bat * Follow the on-screen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt * Post the contents of that document in your next reply. Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.ComboFix 11-05-26.05 - Rebecca Woods 05/27/2011 12:17:04.4.2 - x86 Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2038.1438 [GMT -5:00] Running from: c:\documents and settings\Rebecca Woods\Desktop\ComboFix.exe AV: AVG Anti-Virus *Disabled/Outdated* {17DDD097-36FF-435F-9E1B-52D74245D6BF} AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095} FW: Online Armor Firewall *Enabled* {B797DAA0-7E2E-4711-8BB3-D12744F1922A} . . ((((((((((((((((((((((((( Files Created from 2011-04-27 to 2011-05-27 ))))))))))))))))))))))))))))))) . . 2011-05-27 17:05 . 2011-05-09 18:466962000----a-w-c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll 2011-05-27 17:04 . 2011-05-09 18:466962000----a-w-c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{F37D01F6-A895-4DC3-B951-56B8F9E6E01D}\mpengine.dll 2011-05-27 12:32 . 2011-05-27 12:33--------d-----w-c:\windows\system32\MpEngineStore 2011-05-25 22:39 . 2011-05-25 22:39--------d-----w-C:\Pro 2011-05-21 19:49 . 2011-05-21 19:49--------d-----w-C:\_OTL 2011-05-21 12:06 . 2011-05-21 12:06388096----a-r-c:\documents and settings\Rebecca Woods\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe 2011-05-19 01:55 . 2011-05-19 01:55--------d-----w-c:\documents and settings\Rebecca Woods\Application Data\Malwarebytes 2011-05-19 01:54 . 2010-12-20 23:0938224----a-w-c:\windows\system32\drivers\mbamswissarmy.sys 2011-05-19 01:54 . 2011-05-19 01:54--------d-----w-c:\documents and settings\All Users\Application Data\Malwarebytes 2011-05-19 01:54 . 2010-12-20 23:0820952----a-w-c:\windows\system32\drivers\mbam.sys 2011-05-18 22:45 . 2011-05-18 22:45--------d-----w-c:\documents and settings\Rebecca Woods\Application Data\SUPERAntiSpyware.com 2011-05-18 22:45 . 2011-05-18 22:45--------d-----w-c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com 2011-05-18 22:12 . 2011-05-18 22:123063136----a-w-C:\ccsetup306.exe 2011-05-18 18:27 . 2011-05-18 19:16--------d-----w-c:\documents and settings\All Users\Application Data\OnlineArmor 2011-05-18 18:27 . 2011-05-18 18:27--------d-----w-c:\documents and settings\Rebecca Woods\Application Data\OnlineArmor 2011-05-18 18:26 . 2011-04-06 18:0239048----a-w-c:\windows\system32\drivers\oahlp32.sys 2011-05-18 18:26 . 2011-04-06 18:0129464----a-w-c:\windows\system32\drivers\OAnet.sys 2011-05-18 18:26 . 2011-04-06 18:0125192----a-w-c:\windows\system32\drivers\OAmon.sys 2011-05-18 18:26 . 2011-04-06 18:01205864----a-w-c:\windows\system32\drivers\OADriver.sys 2011-05-18 14:16 . 2011-05-18 18:11--------d-----w-c:\documents and settings\All Users\Application Data\iolo 2011-05-17 21:01 . 2011-05-17 21:01--------d--h--w-c:\windows\system32\GroupPolicy 2011-05-17 20:31 . 2010-10-19 20:51222080------w-c:\windows\system32\MpSigStub.exe . . . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2011-04-14 10:07 . 2010-07-07 13:42472808----a-w-c:\windows\system32\deployJava1.dll 2011-04-14 07:40 . 2008-06-26 08:3073728----a-w-c:\windows\system32\javacpl.cpl 2011-03-07 05:33 . 2004-08-10 18:02692736---ha-w-c:\windows\system32\inetcomm.dll 2011-03-04 06:37 . 2004-08-10 17:51420864---ha-w-c:\windows\system32\vbscript.dll 2011-03-03 14:47 . 2010-01-06 16:51398760---ha-r-c:\windows\system32\cpnprt2.cid 2011-03-03 13:21 . 2004-08-10 17:511857920---ha-w-c:\windows\system32\win32k.sys . . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 . [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2011-05-25 2424192] . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-06-03 851968] "IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-06-06 138008] "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-06-06 162584] "Persistence"="c:\windows\system32\igfxpers.exe" [2007-06-06 138008] "Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2008-05-16 2183168] "Dell QuickSet"="c:\program files\Dell\QuickSet\quickset.exe" [2007-05-14 1191936] "SigmatelSysTrayApp"="stsystra.exe" [2007-06-06 405504] "KADxMain"="c:\windows\system32\KADxMain.exe" [2006-11-02 282624] "ECenter"="c:\dell\E-Center\EULALauncher.exe" [2008-02-28 17920] "dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2008-03-11 16384] "PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2007-12-21 184320] "eBook Library Launcher"="c:\program files\Sony\Reader\Data\bin\launcher\eBook Library Launcher.exe" [2009-10-20 902504] "AmazonGSDownloaderTray"="c:\program files\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderTray.exe" [2009-10-23 326144] "nmctxth"="c:\program files\Common Files\Pure Networks Shared\Platform\nmctxth.exe" [2008-12-12 642856] "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-01-31 35760] "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288] "dellsupportcenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-14 206064] "EvtMgr6"="c:\program files\Logitech\SetPointP\SetPoint.exe" [2010-10-28 1352272] "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2006-10-17 98304] "@OnlineArmor GUI"="c:\program files\Online Armor\OAui.exe" [2011-04-06 2477032] "MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2010-11-30 997408] . [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run] "StartUp This"="c:\program files\Laplink\PCmover\LaunchSt.exe" [2007-11-01 247088] "DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2008-11-04 435096] . [hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks] "{4F07DA45-8170-4859-9B5F-037EF2970034}"= "c:\progra~1\ONLINE~2\oaevent.dll" [2011-04-06 354720] "{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824] . [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon] 2009-09-03 22:21548352----a-w-c:\program files\SUPERAntiSpyware\SASWINLO.DLL . [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist] 2008-07-21 13:4510536----a-w-c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll . [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\LBTWlgn] 2010-10-28 10:1364592----a-w-c:\program files\Common Files\LogiShrd\Bluetooth\LBTWLgn.dll . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc] @="Service" . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys] @="Driver" . [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile] "EnableFirewall"= 0 (0x0) . [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"= "c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"= "c:\\Program Files\\Dell\\MediaDirect\\PCMService.exe"= "%windir%\\Network Diagnostic\\xpnetdiag.exe"= "c:\\Program Files\\Laplink\\PCmover\\PCmover.exe"= "c:\\Program Files\\Dell Network Assistant\\ezi_hnm2.exe"= "c:\\Program Files\\Microsoft Office\\Live Meeting 8\\Console\\PWConsole.exe"= "c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"= "c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"= "c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"= "c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"= "c:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe"= "c:\\Program Files\\Common Files\\HP\\Digital Imaging\\Bin\\hpqPhotoCrm.exe"= "c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqsudi.exe"= "c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqpsapp.exe"= "c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqpse.exe"= "c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgplgtupl.exe"= "c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgpc01.exe"= "c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqusgm.exe"= "c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqusgh.exe"= "c:\\Program Files\\HP\\HP Software Update\\hpwucli.exe"= "c:\\Program Files\\HP\\Digital Imaging\\Smart Web Printing\\SmartWebPrintExe.exe"= "c:\\Program Files\\Intuit\\QuickBooks 2009\\QBDBMgrN.exe"= "c:\\Program Files\\real\\realplayer\\realplay.exe"= . [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List] "10421:UDP"= 10421:UDP:SingleClick Discovery Protocol "10426:UDP"= 10426:UDP:SingleClick ICC "67:UDP"= 67:UDP:DHCP Discovery Service . R1 OADevice;OADriver;c:\windows\system32\drivers\OADriver.sys [5/18/2011 1:26 PM 205864] R1 oahlpXX;Online Armor helper driver;c:\windows\system32\drivers\oahlp32.sys [5/18/2011 1:26 PM 39048] R1 OAmon;OAmon;c:\windows\system32\drivers\OAmon.sys [5/18/2011 1:26 PM 25192] R1 OAnet;OAnet;c:\windows\system32\drivers\OAnet.sys [5/18/2011 1:26 PM 29464] R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [2/17/2010 1:25 PM 12872] R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [5/10/2010 1:41 PM 67656] R2 Hamachi2Svc;LogMeIn Hamachi 2.0 Tunneling Engine;c:\program files\LogMeIn Hamachi\hamachi-2.exe [10/29/2009 1:27 PM 1074568] R2 LBeepKE;Logitech Beep Suppression Driver;c:\windows\system32\drivers\LBeepKE.sys [12/29/2010 10:30 AM 10448] S1 MpKslf74c7e6c;MpKslf74c7e6c;\??\c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{1C9BD671-6650-4FAA-B6C1-5CF771BBD1E3}\MpKslf74c7e6c.sys --> c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{1C9BD671-6650-4FAA-B6C1-5CF771BBD1E3}\MpKslf74c7e6c.sys [?] S2 gupdate1ca25d2787f1ffc;Google Update Service (gupdate1ca25d2787f1ffc);c:\program files\Google\Update\GoogleUpdate.exe [8/25/2009 5:21 PM 133104] S2 OAcat;Online Armor Helper Service;c:\program files\Online Armor\oacat.exe [5/18/2011 1:26 PM 381512] S2 SvcOnlineArmor;Online Armor;c:\program files\Online Armor\oasrv.exe [5/18/2011 1:26 PM 4326472] S3 Amazon Download Agent;Amazon Download Agent;c:\program files\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe [2/12/2009 4:20 PM 401920] S3 cpuz134;cpuz134;\??\c:\docume~1\REBECC~1\LOCALS~1\Temp\cpuz134\cpuz134_x32.sys --> c:\docume~1\REBECC~1\LOCALS~1\Temp\cpuz134\cpuz134_x32.sys [?] S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [3/2/2010 3:46 PM 30192] S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [8/25/2009 5:21 PM 133104] S3 LLUSBFLT;LLUSBFLT;c:\windows\system32\drivers\llusbflt.sys [8/3/2005 3:59 PM 4736] S3 PLUsbbc2;High-Speed USB Bridge Cable Driver;c:\windows\system32\drivers\usbbc2.sys [8/3/2005 3:59 PM 8960] . [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost] HPZ12REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12 hpdevmgmtREG_MULTI_SZ hpqcxs08 . Contents of the 'Scheduled Tasks' folder . 2011-05-27 c:\windows\Tasks\Google Software Updater.job - c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-06-26 22:20] . 2011-05-27 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job - c:\program files\Google\Update\GoogleUpdate.exe [2009-08-25 22:21] . 2011-05-27 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job - c:\program files\Google\Update\GoogleUpdate.exe [2009-08-25 22:21] . 2011-05-27 c:\windows\Tasks\RealUpgradeLogonTaskS-1-5-21-109568239-1760306711-3351161423-1009.job - c:\program files\Real\RealUpgrade\realupgrade.exe [2010-02-25 03:09] . 2011-05-13 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-109568239-1760306711-3351161423-1009.job - c:\program files\Real\RealUpgrade\realupgrade.exe [2010-02-25 03:09] . . ------- Supplementary Scan ------- . uStart Page = hxxp://www.yahoo.com/ uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8 uInternet Connection Wizard,ShellNext = hxxp://partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=0080626 TCP: DhcpNameServer = 208.180.42.68 208.180.42.100 Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - . . ************************************************************************** . catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2011-05-27 12:25 Windows 5.1.2600 Service Pack 3 NTFS . scanning hidden processes ... . scanning hidden autostart entries ... . scanning hidden files ... . scan completed successfully hidden files: 0 . ************************************************************************** . --------------------- DLLs Loaded Under Running Processes --------------------- . - - - - - - - > 'winlogon.exe'(592) c:\program files\SUPERAntiSpyware\SASWINLO.DLL c:\windows\system32\WININET.dll c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll c:\windows\System32\BCMLogon.dll c:\windows\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.5592_x-ww_e87e0bcd\MFC80.DLL c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.5592_x-ww_179798c8\MSVCR80.dll . - - - - - - - > 'explorer.exe'(2492) c:\windows\system32\WININET.dll c:\windows\system32\ieframe.dll c:\windows\system32\webcheck.dll c:\windows\system32\WPDShServiceObj.dll c:\windows\system32\PortableDeviceTypes.dll c:\windows\system32\PortableDeviceApi.dll . Completion time: 2011-05-27 12:27:58 ComboFix-quarantined-files.txt 2011-05-27 17:27 ComboFix2.txt 2011-05-26 16:09 . Pre-Run: 107,173,453,824 bytes free Post-Run: 107,162,755,072 bytes free . - - End Of File - - BC2C36FF47868 i would still like to see the Security Check log. SysProt Antirootkit Download SysProt Antirootkit from the link below (you will find it at the bottom of the page under attachments, or you can get it from one of the mirrors). http://sites.google.com/site/sysprotantirootkit/ Unzip it into a folder on your desktop.
esults of screen317's Security Check version 0.99.12 Windows XP Service Pack 3 Internet Explorer 8 `````````````````````````````` Antivirus/Firewall Check: Windows Firewall Disabled! Online Armor 5.0 Microsoft Security Essentials Antivirus out of date! (On Access scanning disabled!) ``````````````````````````````` Anti-malware/Other Utilities Check: Malwarebytes' Anti-Malware CCleaner Java(TM) 6 Update 25 Adobe Flash Player Adobe Reader 9.4.2 Out of date Adobe Reader installed! ```````````````````````````````` Process Check: objlist.exe by Laurent Windows Defender MSMpEng.exe Tall Emu Online Armor OAhlp.exe Microsoft Security Essentials msseces.exe Microsoft Security Client Antimalware MsMpEng.exe Microsoft Small Business Business Contact Manager BcmSqlStartupSvc.exe ``````````End of Log```````````` Thanks. Your MicroSoft Security Essentials is out-of-date. Please update it. Please download the newest version of Adobe Acrobat Reader from Adobe.com Before installing: it is important to remove older versions of Acrobat Reader since it does not do so automatically and old versions still leave you vulnerable. Go to the Control Panel and ENTER Add or Remove Programs. Search in the list for all previous installed versions of Adobe Acrobat Reader. Uninstall/Remove each of them. Once old versions are gone, please install the newest version.As soon as I started to run the Sysprot program I got the lovely blue screen that said windows encountered a problem and was shutting down. Now my computer won't load past the desktop background. RebeccaQuote Now my computer won't load past the desktop background. Once you get to the desktop, it's loaded. Do you mean you can't open anything? Can you give me a screenshot. How to post screenshots or images No desktop icons, no start menu. Just the background nothing on it with the mouse arrow frozen. RebeccaPlease see if you can re-boot in Safe Mode. If you can, please try System Restore to a date before you tried Sysprot. It looks like everything is restored. I updated MS Essentials and Adobe Reader. Rebecca |
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