Hello, I was wondering if someone can help me to fix this problem I have since I cleaned the printhead. It prints horizontal blue lines like the ones in the pic.... What is wrong?
thank you for any advice! 

[recovering disk space, attachment deleted by admin]Try running a PRINT head alignment from the MENU on the printer or if it does not have one from the printer configuration window. If that does not solve your issue try another cleaning.

If neither of those solves your issue I would SUGGEST looking for a new printer. With a good deal you can get a new printer with new INK cartridges for the same price as a set of new cartridges. If your printer is a recent MODEL you should be abel to find another printer that will take your existing cartridges too.I tried already the alignment with no significant results.... Apart from print alignment there should be more options like Clean Print roller. Try all of them. If it still prints those lines, your printer needs a service. For which you may have to take it to nearby service center or any repair shop that services a printer.thank you... if I can't save it I think it will end in the garbage.... unfortunately a new one will cost less than a service by an expert...