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Solve : U . S. B . Port?

Answer» OK using logitech C 170 web cam with win 7- Hp - 64 bit - 2800 mhz 6 gigs of ram - and keep GETTING " USB device not reconized " but the ports work for the mouse / keyboard and ext hard drive work fine and cam works on other computers ; i have updated all usb drives that are listed in device manager.

Posted to Logittech help FORMS and no answers; they are worthless. 

So whats this all about; what have i missed; hope somebody has a fix ! ?

thanks a bunch
Logitech says it is a Plug and Play device. So if Widows does not see it, it must be defective. Look at the documentation and follow the instructions on how to return the item for replacement. In some cases, the vendor might allow you to return it to them. Who sold it to you? Was the box sealed?

Before you return it, try it on a different computer and see what happens. Also, have you installed the software that came with the camera (or downloaded it from the Logitech website and installed it)?And since it's USB do not plug it in til the software asks for it...Very FLAKY the cam its ok but then something crashs and i get the MS beep beep which is always very news and it crashes.

I have remove the cam the came with the computer but everytime time i re boot the sys re installs the cam and think having
2 cam s posted in device manage ; they conflict ?    And can find the ASUS web cam folder; no search can find that yet so
i can delete that folder.

Also have deleted a cam dll that keeps be from deleting the logitech folder and i keep deleting unknown device; thinking
one of these actions gets the cam to work but never lasts; so any ideas how to get whatever happens to last.

And the cam does work on my other pc and the software is indeed 64 bit for win 7 .

And ideas; thinking if i could get the sys log post that should be catching the never end cam errors and should be a huge help; or maybe cutting the cable and replacing / twisting a new cable on might fix it ?

Any ideas out their;  whew .  .


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