 
                 
                InterviewSolution
| 1. | Solve : Unable to access internet? | 
| Answer» Ive got the 3 logs... what do i do next? 
 ill get on it asap. post back later today. thanks a lotSDFix: Version 1.194 Run by Ste on Fri 20/06/2008 at 07:06 PM Microsoft Windows XP [Version 5.1.2600] Running From: C:\SDFix Restoring Windows Registry Values Restoring Windows Default Hosts File Checking Files : Trojan Files Found: C:\WINDOWS\index.html - Deleted Final Check : catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2008-06-20 19:16:21 Windows 5.1.2600 Service Pack 2 NTFS scanning hidden processes ... scanning hidden services & system hive ... [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4] "p0"="C:\Program Files\DAEMON Tools\" "h0"=dword:00000000 "khjeh"=hex:c2,fb,61,a1,d3,95,ca,a6,05,e9,47,76,bf,3b,c3,bb,f5,1d,8a,e2,42,.. [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001] "a0"=hex:20,01,00,00,1a,3b,96,dd,43,65,67,d7,ee,ca,44,ad,2a,f1,9c,a4,1c,.. "khjeh"=hex:77,5e,6e,e6,cc,99,d7,62,14,bf,d1,8e,9e,eb,47,8c,90,fc,d1,49,c9,.. [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40] "khjeh"=hex:a0,50,c9,b6,e9,d3,a2,b1,bf,d0,3a,03,a4,c3,7d,90,74,64,13,03,df,.. [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf41] "khjeh"=hex:04,89,f2,50,f2,58,35,23,6f,1f,06,fa,6b,5c,4b,3d,dc,9e,13,b5,33,.. [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf42] "khjeh"=hex:ac,27,c6,17,c0,4a,65,2e,52,08,95,2a,47,95,fe,5d,6a,17,1a,5f,5b,.. [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sptd\Cfg] "s1"=dword:2df9c43f "s2"=dword:110480d0 "h0"=dword:00000001 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4] "p0"="C:\Program Files\DAEMON Tools\" "h0"=dword:00000000 "khjeh"=hex:c2,fb,61,a1,d3,95,ca,a6,05,e9,47,76,bf,3b,c3,bb,f5,1d,8a,e2,42,.. [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001] "a0"=hex:20,01,00,00,1a,3b,96,dd,43,65,67,d7,ee,ca,44,ad,2a,f1,9c,a4,1c,.. "khjeh"=hex:77,5e,6e,e6,cc,99,d7,62,14,bf,d1,8e,9e,eb,47,8c,90,fc,d1,49,c9,.. [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40] "khjeh"=hex:a0,50,c9,b6,e9,d3,a2,b1,bf,d0,3a,03,a4,c3,7d,90,74,64,13,03,df,.. [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf41] "khjeh"=hex:04,89,f2,50,f2,58,35,23,6f,1f,06,fa,6b,5c,4b,3d,dc,9e,13,b5,33,.. [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf42] "khjeh"=hex:ac,27,c6,17,c0,4a,65,2e,52,08,95,2a,47,95,fe,5d,6a,17,1a,5f,5b,.. [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4] "p0"="C:\Program Files\DAEMON Tools\" "h0"=dword:00000000 "khjeh"=hex:c2,fb,61,a1,d3,95,ca,a6,05,e9,47,76,bf,3b,c3,bb,f5,1d,8a,e2,42,.. [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001] "a0"=hex:20,01,00,00,1a,3b,96,dd,43,65,67,d7,ee,ca,44,ad,2a,f1,9c,a4,1c,.. "khjeh"=hex:77,5e,6e,e6,cc,99,d7,62,14,bf,d1,8e,9e,eb,47,8c,90,fc,d1,49,c9,.. [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40] "khjeh"=hex:a0,50,c9,b6,e9,d3,a2,b1,bf,d0,3a,03,a4,c3,7d,90,74,64,13,03,df,.. [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf41] "khjeh"=hex:04,89,f2,50,f2,58,35,23,6f,1f,06,fa,6b,5c,4b,3d,dc,9e,13,b5,33,.. [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf42] "khjeh"=hex:ac,27,c6,17,c0,4a,65,2e,52,08,95,2a,47,95,fe,5d,6a,17,1a,5f,5b,.. [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4] "p0"="C:\Program Files\DAEMON Tools\" "h0"=dword:00000000 "khjeh"=hex:c2,fb,61,a1,d3,95,ca,a6,05,e9,47,76,bf,3b,c3,bb,f5,1d,8a,e2,42,.. [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001] "a0"=hex:20,01,00,00,1a,3b,96,dd,43,65,67,d7,ee,ca,44,ad,2a,f1,9c,a4,1c,.. "khjeh"=hex:77,5e,6e,e6,cc,99,d7,62,14,bf,d1,8e,9e,eb,47,8c,90,fc,d1,49,c9,.. [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf40] "khjeh"=hex:a0,50,c9,b6,e9,d3,a2,b1,bf,d0,3a,03,a4,c3,7d,90,74,64,13,03,df,.. [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf41] "khjeh"=hex:04,89,f2,50,f2,58,35,23,6f,1f,06,fa,6b,5c,4b,3d,dc,9e,13,b5,33,.. [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\sptd\Cfg\19659239224E364682FA4BAF72C53EA4\00000001\0Jf42] "khjeh"=hex:ac,27,c6,17,c0,4a,65,2e,52,08,95,2a,47,95,fe,5d,6a,17,1a,5f,5b,.. scanning hidden registry entries ... [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{D58D1DA8-8627-E12A-CDEE-90E322F20B12}] "abcldaggfohelnlbeoijeomdnhdcicbdle"=hex:66,62,63,6c,69,70,64,6d,6d,68,6d,61,65,6d,6d,70,61,63,6d,6a,6c,.. "bbcldaggfohelnlbeonjnahngndalhjicfkn"=hex:61,62,68,69,68,63,66,64,66,6d,63,66,6d,68,66,6d,68,63,6b,66,67,.. scanning hidden files ... scan completed successfully hidden processes: 0 hidden services: 0 hidden files: 0 Authorized Application Key Export: [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list] "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019" "C:\\Program Files\\EA Games\\Battlefield 1942\\BF1942.exe"="C:\\Program Files\\EA Games\\Battlefield 1942\\BF1942.exe:*:Enabled:BF1942" "C:\\Program Files\\EA Games\\Battlefield Vietnam\\BfVietnam.exe"="C:\\Program Files\\EA Games\\Battlefield Vietnam\\BfVietnam.exe:*:Enabled:BfVietnam" "C:\\Program Files\\Electronic Arts\\The Battle for Middle-earth (tm) II\\game.dat"="C:\\Program Files\\Electronic Arts\\The Battle for Middle-earth (tm) II\\game.dat:*:Enabled:The Battle for Middle-earth(tm) II" "C:\\Program Files\\Electronic Arts\\The Lord of the Rings, The Rise of the Witch-king\\game.dat"="C:\\Program Files\\Electronic Arts\\The Lord of the Rings, The Rise of the Witch-king\\game.dat:*:Enabled:The Lord of the Rings, The Rise of the Witch-king" "C:\\Program Files\\Team17 Software Ltd\\Worms Forts Under Siege\\WF.exe"="C:\\Program Files\\Team17 Software Ltd\\Worms Forts Under Siege\\WF.exe:*:Enabled:WF" "C:\\Program Files\\THQ\\Company of Heroes\\RelicCOH.exe"="C:\\Program Files\\THQ\\Company of Heroes\\RelicCOH.exe:*:Enabled:Company of Heroes - Opposing Fronts" "C:\\Program Files\\BitComet\\BitComet.exe"="C:\\Program Files\\BitComet\\BitComet.exe:*:Enabled:BitComet - a BitTorrent Client" "C:\\Program Files\\The Creative Assembly\\Rome - Total War\\RomeTW.exe"="C:\\Program Files\\The Creative Assembly\\Rome - Total War\\RomeTW.exe:*:Enabled:Rome: Total War" "C:\\Program Files\\Port Royale\\PortRoyale.exe"="C:\\Program Files\\Port Royale\\PortRoyale.exe:*:Enabled:Port Royale" "C:\\Program Files\\2K Games\\Firaxis Games\\Sid Meier's Railroads!\\RailRoads.exe"="C:\\Program Files\\2K Games\\Firaxis Games\\Sid Meier's Railroads!\\RailRoads.exe:*:Enabled:Sid Meier's Railroads!" "C:\\Program Files\\EA Games\\MOHAA\\Mohaa.exe"="C:\\Program Files\\EA Games\\MOHAA\\Mohaa.exe:*:Enabled:Medal of Honor Allied Assault(tm)" "C:\\Program Files\\Activision\\Call of Duty 2\\CoD2MP_s.exe"="C:\\Program Files\\Activision\\Call of Duty 2\\CoD2MP_s.exe:*:Enabled:CoD2MP_s" "C:\\Program Files\\The Creative Assembly\\Rome - Total War\\rometw-alx.exe"="C:\\Program Files\\The Creative Assembly\\Rome - Total War\\rometw-alx.exe:*:Enabled:Rome: Total War - Alexander" "C:\\Program Files\\Xfire\\Xfire.exe"="C:\\Program Files\\Xfire\\Xfire.exe:*:Enabled:Xfire" "C:\\Program Files\\BitComet\\plugin_emule\\plugin_eMule.exe"="C:\\Program Files\\BitComet\\plugin_emule\\plugin_eMule.exe:*:Enabled:eMule plugin host for BitComet" "C:\\Program Files\\Hamachi\\hamachi.exe"="C:\\Program Files\\Hamachi\\hamachi.exe:*:Enabled:Hamachi Client" "C:\\Program Files\\D-Link\\AirPlus G\\AirGCFG.exe"="C:\\Program Files\\D-Link\\AirPlus G\\AirGCFG.exe:*:Enabled:D-Link AirPlus Utility" "C:\\Program Files\\Paradox Interactive\\Europa Universalis III\\eu3game.exe"="C:\\Program Files\\Paradox Interactive\\Europa Universalis III\\eu3game.exe:*:Enabled:Europa Universalis III" "C:\\Program Files\\Vietcong2\\vietcong2.exe"="C:\\Program Files\\Vietcong2\\vietcong2.exe:*:Enabled:Vietcong 2" "C:\\Documents and Settings\\Ste\\My Documents\\LimeWire\\LimeWire.exe"="C:\\Documents and Settings\\Ste\\My Documents\\LimeWire\\LimeWire.exe:*:Disabled:LimeWire" "C:\\WINDOWS\\system32\\PnkBstrA.exe"="C:\\WINDOWS\\system32\\PnkBstrA.exe:*:Enabled:PnkBstrA" "C:\\WINDOWS\\system32\\PnkBstrB.exe"="C:\\WINDOWS\\system32\\PnkBstrB.exe:*:Enabled:PnkBstrB" "C:\\Program Files\\mIRC\\mirc.exe"="C:\\Program Files\\mIRC\\mirc.exe:*:Enabled:mIRC" "C:\\Program Files\\Sony\\Station\\LaunchPad\\LaunchPad.exe"="C:\\Program Files\\Sony\\Station\\LaunchPad\\LaunchPad.exe:*:Enabled:LaunchPad" "C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes" "C:\\Program Files\\Flying Lab Software\\Pirates of the Burning Sea\\PlayPOTBS.exe"="C:\\Program Files\\Flying Lab Software\\Pirates of the Burning Sea\\PlayPOTBS.exe:*:Enabled:Pirates of the Burning Sea" "C:\\Program Files\\Flying Lab Software\\Pirates of the Burning Sea\\PotBS.exe"="C:\\Program Files\\Flying Lab Software\\Pirates of the Burning Sea\\PotBS.exe:*:Enabled:PotBS" "C:\\Program Files\\Westwood Chat\\WCHAT.DAT"="C:\\Program Files\\Westwood Chat\\WCHAT.DAT:*:Enabled:Westwood Online for Windows" "C:\\Program Files\\EA Games\\Command & Conquer The First Decade\\Command & Conquer Red Alert(tm)\\RA95.EXE"="C:\\Program Files\\EA Games\\Command & Conquer The First Decade\\Command & Conquer Red Alert(tm)\\RA95.EXE:*:Enabled:RA95" "C:\\Program Files\\eMule\\emule.exe"="C:\\Program Files\\eMule\\emule.exe:*:Enabled:eMule" "C:\\Program Files\\SSI\\Close Combat Invasion Normandy\\CC5.exe"="C:\\Program Files\\SSI\\Close Combat Invasion Normandy\\CC5.exe:*:Enabled:Close Combat(tm)V: Invasion Normandy" "C:\\Program Files\\uTorrent\\uTorrent.exe"="C:\\Program Files\\uTorrent\\uTorrent.exe:*:Enabled:æTorrent" "C:\\Program Files\\EA Games\\Battlefield 2\\BF2.exe"="C:\\Program Files\\EA Games\\Battlefield 2\\BF2.exe:*:Enabled:Battlefield 2" "C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"="C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger" "C:\\Program Files\\Windows Live\\Messenger\\livecall.exe"="C:\\Program Files\\Windows Live\\Messenger\\livecall.exe:*:Enabled:Windows Live Messenger (Phone)" "C:\\Program Files\\Activision\\Call of Duty 4 - Modern Warfare\\iw3mp.exe"="C:\\Program Files\\Activision\\Call of Duty 4 - Modern Warfare\\iw3mp.exe:*:Enabled:Call of Duty(R) 4 - Modern Warfare(TM) " "C:\\Program Files\\AVG\\AVG8\\avgupd.exe"="C:\\Program Files\\AVG\\AVG8\\avgupd.exe:*:Enabled:avgupd.exe" "C:\\Program Files\\AVG\\AVG8\\avgemc.exe"="C:\\Program Files\\AVG\\AVG8\\avgemc.exe:*:Enabled:avgemc.exe" "C:\\Program Files\\AVG\\AVG8\\avgnsx.exe"="C:\\Program Files\\AVG\\AVG8\\avgnsx.exe:*:Enabled:avgnsx.exe" [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list] "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019" "C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"="C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger" "C:\\Program Files\\Windows Live\\Messenger\\livecall.exe"="C:\\Program Files\\Windows Live\\Messenger\\livecall.exe:*:Enabled:Windows Live Messenger (Phone)" Remaining Files : File Backups: - C:\SDFix\backups\backups.zip Files with Hidden Attributes : Sun 15 Jun 2008 1,580,208 ..SH. --- "C:\WINDOWS\system32\ummgfytf.tmp" Sat 29 Sep 2007 4,348 A.SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak" Fri 6 Aug 2004 1,949,696 A..HR --- "C:\Program Files\Microsoft Works Suite 2005\Setup\launcher.exe" Fri 6 Aug 2004 53,760 A..HR --- "C:\Program Files\Microsoft Works Suite 2005\Setup\mnyinsta.dll" Sat 12 Jun 2004 94,208 A..HR --- "C:\Program Files\Microsoft Works Suite 2005\Setup\RmvSuite.exe" Sat 3 Jul 2004 35,328 A..HR --- "C:\Program Files\Microsoft Works Suite 2005\Setup\setuplng.dll" Sat 22 Nov 2003 20,480 A..HR --- "C:\Program Files\Microsoft Works Suite 2005\Setup\unregwtr.exe" Mon 1 Oct 2007 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp" Fri 9 May 2008 0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\385cb67dda0ffd4dea8c0d990dc65796\BIT3.tmp" Sat 3 Sep 2005 4,348 A..H. --- "C:\Documents and Settings\Ste\My Documents\My Music\License Backup\drmv1key.bak" Sat 3 Sep 2005 20 A..H. --- "C:\Documents and Settings\Ste\My Documents\My Music\License Backup\drmv1lic.bak" Sat 3 Sep 2005 400 A..H. --- "C:\Documents and Settings\Ste\My Documents\My Music\License Backup\drmv2key.bak" Sat 3 Sep 2005 1,536 A..H. --- "C:\Documents and Settings\Ste\My Documents\My Music\License Backup\drmv2lic.bak" Finished! and the Hijackthis log Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 7:23:10 PM, on 20/06/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\PnkBstrA.exe C:\WINDOWS\system32\PnkBstrB.exe C:\WINDOWS\Explorer.EXE C:\Program Files\D-Link\AirPlus G\AirGCFG.exe C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\Program Files\DAEMON Tools\daemon.exe C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\NppBho.dll O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.1.9.24.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\UIBHO.dll O4 - HKLM\..\Run: [HDAudDeck] C:\Program Files\VIA\VIAudioi\HDADeck\HDeck.exe 1 O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [D-Link AirPlus G] C:\Program Files\D-Link\AirPlus G\AirGCFG.exe O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll" O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033 O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe" O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user') O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra button: BitComet Search - {461CC20B-FB6E-4f16-8FE8-C29359DB100E} - C:\Program Files\BitComet\tools\BitCometBHO_1.1.9.24.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O10 - Broken Internet access because of LSP provider 'c:\program files\webhancer\programs\webhdll.dll' missing O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/ms ... b56986.cab O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b56907.cab O20 - AppInit_DLLs: C:\WINDOWS\system32\__c00B0AFA.dat O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~2.EXE O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe -- End of file - 7222 bytes done and done, next?Open Hijackthis and select Do a system scan only then place a check mark next to: O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) Close all windows and click Fix checked. Exit Hijackthis and then run CCleaner. ---------- A malicious .DLL file is disrupting the LSP chain on your computer. We need to get rid of it. 
 Restart the computer. If needed see Using LSP-Fix to remove Spyware & Hijackers for more detailed instructions. ---------- I'm pretty sure there is a rootkit involved as well so we need to have a closer look. Download Combofix by SUBS from one of the below links. Important! Combofix.exe MUST be saved to and ran from the Desktop. 
 
 ---------- Next post add Combofix log I want to learn this problem because i also incur this in try to call computer technician. _________________ Thermostat | |