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Solve : upgrade memory? |
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Answer» I have an HP Pavilion 9720, it has 2 memory slots and the machine says it can hold 512 of memory, 256 each. The original memory is 128 so I have tried to upgrade to the maximum of 512. I can add a 256 stick but if I fill the other slot my computer will not boot up. I have tried both sticks of memory in each slot and as long as only 1 slot is full the computer will boot no PROBLEM. I'm looking for suggestions please. The ram I've purchased seems to match up ok. The chips I'm installing say 256MB / PC - 133 Who makes the memory sticks? Have you tried each stick individually or both of them together? There may be dust in the second slot that may be causing a problem and/or you may need to configure BIOS to recognize the increase in system RAM. Will wait for your response...Whether it physically fits or not is the least of your concerns. If it is not compatable then it does not matter whether it goes in the slot. Go to www.crucial.com and see the characteristics for the memory you need. Be sure and check ALL of the characteristics. Compare that against what you got and see if there are any clues. You can also use their "scan my system" option. There are also incompatabilities between low density and high density RAM. What type of processor is in there? It is either bad RAM, incorrect RAM, incompatability issues between the RAM chips, or not properly seated modules. I have tried both chips individually and they work fine and it makes know difference which slot they are in. It is only when I fill both slots at the same time the computer will not boot.HP Pavilion PC Model 9720 (UK) - Product Specifications SOCKETS Two DIMM sockets - PC 100 memory _______________________________________ _________ Is this your computer above or do you have a 9720 CTO ?I have a 9720 ctohttp://h10025.www1.hp.com/ewfrf/wc/document?docname=bph03886&lc=en&cc=us&dlc=en&product=60059&lang=en#N902We are still waiting to hear EXACTLY what you are trying to put in there. Are these 2 NEW chips, or your existing chip and 1 new ONE? See above.They are brand new identical chips. They both work as long as only 1 slot is occupied.And for the third time what are all of the specifications for the chips? CL, manufacturer, model number, etc. It should be on the packaging or on the chips themselves. Does each one work in either slot, or are you trying them singly in the same slot?Connect - computers.com 256 / PC-133 Warranty void if removed That is all written on the chip. The chips work in either slot. If both chips are installed together the computer will not boot.What happens if you put the 128MB original memory module in and one of the 256MB modules? Quote And for the third time what are all of the specifications for the chips? CL, manufacturer, model number, etc. It should be on the packaging or on the chips themselves. |
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