|
Answer» Hi everyone,
I recently bought an Adaptec Gamebridge AVC-1400, its a video capture device. I started to install it on my pc and I received an error saying I needed a usb 2.0 host. So I went out and bought the usb 2.0 pci card and installed. The install went WELL and I can use the usb 2.0 ports for my external hard drive and other things.
So I attempted to install the Gamebridge device and I received the message again saying the device required usb 2.0 and my machine did not have it. My machine recognizes the usb ports and they are usable, but this installation cd continues to tell me otherwise.
After endless reading on the net, I see people say the ISSUE is resolved by having windows 2000 service pack 4, but looking at my system, I have that.
Could I be missing some microsoft driver that this device needs? What steps could I TAKE to GET this thing to work?
Oh, and Adaptec tech support is terrible. Try obtaining USB 2.0 drivers from the mainboard manufacturers webpage. ya, what he said ^ You could also try dis-abling legacy USB device support in the BIOS.
Are you familiar with the methods of carefully making changes in the BIOS ? ?Quote from: patio on April 18, 2007, 03:47:01 PM You could also try dis-abling legacy USB device support in the BIOS.
Are you familiar with the methods of carefully making changes in the BIOS ? ?
I have made changes in BIOS, but I'm not familiar enough to say I used a careful method. Could the legacy support cause this type of conflict? I'm not normally totally LOST but nothing has panned out on this issue.
I assumed it had something to do with the fact that the pc never had usb2.0 on it, and me adding it to it confused the system, but I read that usb 2.0 support was in windows 2000 service pack 4, and it works fine and the pc recognizes it, just not this installation disc for this device.
I have windows xp, should I just update to xp? If I did would running XP on the machine cause it to run slower? Its an early pentium 4, 1.9ghz machine. I'm using it for multimedia purposes. Quote from: Raptor on April 18, 2007, 08:55:29 AMTry obtaining USB 2.0 drivers from the mainboard manufacturers webpage.
Have you done this?
|