Solve : VOIP Question?

1.	Solve : VOIP Question?
Answer» Is it possible to build a button application into a web page that when pushed it runs a softphone app. on our SERVER(Java or ActiveX) and allows the person browsing to be added to our support query that is controlled by our VOIP PBX. But it would have to WORK even if the user didn't have any softphone software. Ie: "Press Here to be connected to a support AGENT NOW"I imagine that it is possible but it would really depend on the VoIP system you are using. You would really need to use Java for this (ActiveX is Windows only) so even then it's not a great idea as Java in the browser is very TRICKY to get WORKING and has loads of security issues. If you want something like this you would really be best just to use something like embedding a skype link into the page as this would be a lot easier. Not only that but users would be much happier using something like that than running a completely unknown Java applet which is severely warned against.

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