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Solve : Volume Control Mute?

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:-? On Volume Control, Mute button is CHECKED and am UNABLE to uncheck it, thus no sound. System troubleshooting says sound card is working properly. How do I get the mute button UNCHECKED, or is there a problem elsewhere?

COMPUTER: Gateway Solo 2500, WIN 2000 - sound card - Neomagic 256av PCI located on extended IO bus. Thanks for any ideas.have you checked for malwares?..
www.ccleaner.com
http://www.lavasoftusa.com/software/adaware/
http://www.safer-networking.org/en/index.html
http://www.microsoft.com/athome/security/spyware/software/default.mspx
http://free.grisoft.com/doc/1
http://www.ewido.net/en/

Online Virus Scan and Spyware Scan
http://www.pandasoftware.com/products/activescan.htm

Kudos to Fed.



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