I was asked to get a web site up and running again.

The site was hosted by godaddy - who had archived the files.

Godaddy said they restored all the files - but the site still would not load.  They said the PROBLEM was in the Web.config file.  they renamed the file and most of the pages seemed to be working - but there is a group of links that are not working.  I found the lines (6) in the config files that (if errors occur) send  PEOPLE to a generic page. 

I never worked with asp files before (and the errors relate to these files).  There is code in the files referring to license#  but I don't understand any of this.  Has anyone every worked twith a Web.config file and can explain What is the purpose and what shuld be in  the file?

The Error is a "run time" error.   There  were no errors before the files were restored. 

Also, Is security SOMEHOW involved.   Do we need an up to date SSL certifiate or something comparitable for *asp? 

Any help or suggestions would be appreciated....
Hello,

Web.config files are used for ASP.NET websites, they typically contain site/application settings.

If there was no error, then chances are that custom errors could be enabled or that remote errors are not being displayed.

Do you still require help with this issue, this post is a few days old :/

ThanksYes I still need help.  You are the only person who responded to this post and any help is good. 

It is a very complex website.

I suspect that The automatic backup was incomplete and that some files/links are missing.

On some Unix systems, when a backup is done a file 1 or 2 files are created. 

1.  listing the backup files, the date of the backup and the status (hopefully complete)

2.  an error log - An error list if the backup was not complete - usually with the word aborted and some additional info.

Does godaddy have something like this in effect?

There was a section in the Web.config  that sent users to a default Web page.  I have no idea why the error is occurring (other than missing files or possibly am expired license).

Any idea on how to check this further?   - other than CONTACTING godaddy again?


Hey,

Can you by chance post a screen shot of the error MESSAGE you get when you view the site and a copy of your web.config ? (please remove any user/password info). Quote from: hopingForAnswers on December 13, 2011, 09:19:31 AM

Yes I still need help.  You are the only person who responded to this post and any help is good.