I haven't access to windows or safe mode so can I copy the information from the hard to another hard drive by command prompt?Maybe none. DOS does not have that.
Do a Google search.
"How to duplicate a hard drive"
Hear are some results:

https://www.pcmag.com/how-to/how-to-clone-a-hard-drive

https://www.youtube.com/watch?v=jZBDluCITmE

https://www.acronis.com/en-us/articles/cloning-software/

Please check these.


put the disk to another (working) pc and there copy all the data?The drive can be installed into another healthy computer as a 2nd drive to access data as ngc2392 stated assuming data is not encrypted on drive. If encrypted you will have to unlock it.

If you dont have a 2nd computer an alternative is to get a Live Linux USB STICK or DVD. Boot the system off of the USB Stick or DVD and when Linux is loaded such as Linux Mint Live Distro or another Live distro of choice. You can then navigate the hard drive to access data on it and Linux will not alter the drive unless you tell it to. You can then plug in another USB stick or an External Hard Drive and copy the data from the HDD internal to system to an external storage device. When done you simply can shut down the computer by normal means of telling it to shut down. Remove the Linux Live Distro and I am assuming you will be installing a new clean install of Windows to the drive that you want to back the data up from. Make sure the media/external drive that was connected when backing up data is removed from system and install Windows clean. Then insert the media/external drive and copy your data back to a clean install of Windows.

It will be way easier to use the GUI of Linux Desktop OS to navigate to your data and you can copy/paste it to destination of choice instead of going the route of trying to do all this from a command prompt environment!

https://linuxmint-installation-guide.readthedocs.io/en/latest/burn.html

https://linuxmint.com/download.php

You can use the xcopy command the syntex is as follows:

Windows 10 and 11 syntax and switches
XCOPY source [destination] [/A | /M] [/D[:date]] [/P] [/S [/E]] [/V] [/W] [/C] [/I] [/Q] [/F] [/L] [/G] [/H] [/R] [/T] [/U] [/K] [/N] [/O] [/X] [/Y] [/-Y] [/Z] [/B] [/J] [/EXCLUDE:file1[+file2][+file3]...] [/COMPRESS]
sourceSpecifies the source of the file(s) to copy.
destinationSpecifies the destination LOCATION or name of the new files.
/ACopies only files with the archive attribute set; it doesn't change the attribute.
/MCopies only files with the archive attribute set, turns off the archive attribute.
/D:m-d-yCopies files changed on or after the specified date. If no date is given, copies only those files whose source time is newer than the destination time.
/EXCLUDE:file1 [+file2][+file3]...Specifies a list of files containing strings. When any of the strings match any part of the absolute file path to be copied, that file is excluded from being copied. For example, specifying a string like \obj\ or .obj excludes all files underneath the directory obj or all files with the .obj extension, respectively.
/PPrompts you before creating each destination file.
/SCopies directories and subdirectories except for empty ones.
/ECopies directories and subdirectories, including empty ones. Same as /S /E. It may be used to modify /T.
/VVerifies each new file.
/WPrompts you to press a key before copying.
/CContinues copying even if errors occur.
/IIf the destination does not exist and copies more than one file, it assumes that the destination must be a directory.
/QDoes not display file names while copying.
/FDisplays full source and destination file names while copying.
/LDisplays files that would be copied.
/GAllows the copying of encrypted files to a destination that does not support encryption.
/HCopies hidden and system files also.
/ROverwrites read-only files.
/TCreates directory structure but does not copy files. Does not include empty directories or subdirectories. /T /E includes empty directories and subdirectories.
/UCopies only files that already exist in the destination.
/KCopies attributes. Normal xcopy resets read-only attributes.
/NCopies using the generated short names.
/OCopies file ownership and ACL information.
/XCopies file audit settings (implies /O).
/YSuppresses prompting to confirm you want to overwrite an existing destination file.
/-YCauses prompting to confirm you want to overwrite an existing destination file.
/ZCopies networked files in restartable mode.
/BCopies the symbolic link itself versus the target of the link.
/JCopies using unbuffered I/O. We recommend for very large files.
/COMPRESSRequest NETWORK compression during file transfer, where applicable.

so the syntex to copy the users folder is
xcopy c:\users d: /E /FQuote

I haven't access to windows or safe mode