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Solve : wireless desktop elite for bluetooth(not working)? |
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Answer» GOT new keyboard and mouse (microsoft wireless desktop elite for bluetooth) went threw setup and installation .installation was successful device manager indicates everything working no problems anywhere,but when i try using either keyboard and mouse i get no responce from mouse or keyboard i tried uninstalling then reinstalling ,still nothing.emailed microsoft help and support 3 TIMES but all they did was provide links to support pages that COULD help me with my problem went to all help pages still can not get key board and mouse to work,could some one please help me figure out why software installation goes threw correctly and states no problem anywhere but then i try to use mouse and keyboard and they don't work at all.Also i hooked it up on other comp. setup and installed it and worked perfectly on other comp. so i think there is some setting or something on my comp. not set right and preventing it from working on my comp. Could someone please help me to figure out what going on would really appreciate it thank you . microsoft windows xp service pack 2 GATEWAY GT4015E AMD Athlon 64 Processor 3500+ 2.20GHz,896MB of RAM According to Gateway, that computer doesn't come with a built-in Bluetooth adapter. So, what are you using? When you connect Bluetooth devices, it has to make a pairing (or connection). Is it doing this successfully?Microsoft wireless bluetooth elite set COMES with a transceiver that you connect to a usb port on your comp. i believe this is how i get bluetooth connection. when i run the installation Cd the setup wizard installs the required software after software setup is complete,the bluetooth connection guide automatically opens to help you connect your bluetooth devices.I go threw the whole setup step by step successfully everything indicates devices are enabled and ready to use with no problems but like i said i get nothing from keyboard or mouse no responce.The other comp. that i hooked it up to worked just fine as soon as setup was complete the mouse and keyboard worked but not on mine,is there something other than the transceiver that i need to have in order to have a bluetooth connection or is the transceiver what allows you to have bluetooth connection? |
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