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Solve : Won't reboot?

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Our computer won't re-boot.  When you turn it on, it comes up to VPR Matrix (name), then the monitor SCREEN goes blank.   No re-booting noises coming from the CPU.  COULD it be a VIRUS or how can we tell what's wrong?   Thanks for all help!   http://support.microsoft.com/default.aspx?scid=KB;EN-US;q314503&ID=KB;EN-US;q314503



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