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    				| 1. | Study the differences between the characteristics of people having high emotional intelligence and low emotional intelligence and think about what you can do to develop your emotional intelligence?Characteristics of people having high emotional intelligenceCharacteristics of people having low emotional intelligenceEmotionally stable, PatientEmotionally unstable, ImpatientOptimistic, IndependentPessimistic, DependentHappy, EnthusiasticSad, ApatheticCalm, SatisfiedRestless, Dissatisfied | 
| Answer» I will try to develop emotional intelligence by adopting the following ways- 1. active listening skills .and effective style of communication. 2. practice self-evaluation and self awareness. 3. respond instead of reacting in conflict situations. 4. stay motivated, rational and have a positive outlook. 5. show empathy, be approachable. 6. adopt effective stress management techniques. | |