1.

What Are The Abilities Of An Ideal Service Desk Analyst?

Answer»

As a service DESK analyst,

I should have the following abilities:

  1. The first ability is to listen to others
  2. I need the Ability to COMMUNICATE my thoughts CLEARLY
  3. The THIRD ability is PATIENCE, I need to be patient especially in a tense situation

As a service desk analyst,

I should have the following abilities:



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