1.

What Are The Benefits Of Customer Relationship Management?

Answer»

The Benefits of Customer Relationship Management are:

  •  SELL additional products and services
  •  Develop new products
  •  Increase product utilization
  •  Reduce MARKETING costs
  •  Identify and retain PROFITABLE customers
  •  Optimize service delivery costs
  •  Retain high LIFETIME value customers
  •  Enable personal and relevant communications
  •  Improve customer loyalty
  •  Improve response rates to direct mail
  •  Increase product profitability
  •  Respond quickly to market opportunities
  •  Acquire new, profitable customers

The Benefits of Customer Relationship Management are:


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