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What Is Crm Software?

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Sales Force Automation:

  • Contact management

Contact management software stores, tracks and manages CONTACTS, leads of an enterprise.

  • Lead management

Enterprise Lead management software enables an organization to manage, track and forecast sales leads. Also helps understand and improve conversion rates.
eCRM or Web based CRM

Self Service CRM

Self service CRM (eCRM) software Enables web based customer interaction, automation of email,call logs, web site analytics, campaign management.

Survey Management Software

Survey Software automates an enterprise's Electronic Surveys, POLLS, Questionnaires and enables understand customer preferences.
Customer Service

  • Call Center Software
  • Help Desk Software

Partner RELATIONSHIP Management

  • Contract Management Software

Contract Management Software enables an enterprise to create, track and manage partnerships, contracts, AGREEMENTS.

Example: Upside Software, Accruent Software, diCarta, I-Many.

  • Distribution management Software

Sales Force Automation:

Contact management software stores, tracks and manages contacts, leads of an enterprise.

Enterprise Lead management software enables an organization to manage, track and forecast sales leads. Also helps understand and improve conversion rates.
eCRM or Web based CRM

Self Service CRM

Self service CRM (eCRM) software Enables web based customer interaction, automation of email,call logs, web site analytics, campaign management.

Survey Management Software

Survey Software automates an enterprise's Electronic Surveys, Polls, Questionnaires and enables understand customer preferences.
Customer Service

Partner Relationship Management

Contract Management Software enables an enterprise to create, track and manage partnerships, contracts, agreements.

Example: Upside Software, Accruent Software, diCarta, I-Many.



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