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What Are The Crm Technology Components ?

Answer»
  • CRM Engine
  • Front-Office Solutions
  • Enterprise Application Integrations (EAIs) for CRM
  • CRM in the Back Office
  • CRM Engine
  • This would be the customer DATA repository.
  • The data mart or data warehouse is where all data on the customer is captured and STORED.
  • This could include basic STUFF such as name, address, phone number, and BIRTH date.
  • The purpose is a single gathering point for all individual customer information so that a unified c



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