1.

What Are The Different Sources Where The Data Fields Are Available?

Answer»

The different sources where the data fields are AVAILABLE on your site are as follows:

  1. NiceLog SYSTEM that is connected to the telephony SWITCH
  2. Logger data fields
  3. NICECLS mapping fields
  4. User-defined data

The NICE ADMINISTRATOR has the privilege of enabling and DISABLING the data fields for viewing, querying and editing.

The different sources where the data fields are available on your site are as follows:

The NICE Administrator has the privilege of enabling and disabling the data fields for viewing, querying and editing.



Discussion

No Comment Found