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What are the different types of defect that can be processed under defect recording? |
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Answer» Complaints filed by customers This includes the defects identified in goods that are delivered to customers. You can use standard SAP Quality notification Q1 to record customer complaint and take action against problem reported by customer. Complaints identified in vendor delivered goods This includes the defect identified with quality of goods delivered from supplier/vendor. You use standard SAP QM notification type Q2 to record a complaint against vendor and take action for the incoming material. Internal Defects This includes recording internal problems which are identified at the time of in process quality inspection. You use standard SAP QM notification type Q3 to deal with problems identified in goods manufactured in a company. |
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