To establish the correct context for the business continuity planning process, it is important from the outset to identify the organisation’s core roles and FUNCTIONS. In the exercise, it is likely that a number of items will be listed; hence it is necessary to also RANK them by how critical they are to the organisation and its mandate.

From an IT/ICT perspective, this process should also be followed. However, the QUESTIONS should FIRST be answered from an organisational perspective. (If an organisational business continuity plan EXISTS, that information might be readily available.) However, thereafter, the focus should be on identifying what might be the IT/ICT department’s mandate, or the role of IT/ICT within the organisation, and ensuring that they are aligned with the overarching organisational obligations.

To establish the correct context for the business continuity planning process, it is important from the outset to identify the organisation’s core roles and functions. In the exercise, it is likely that a number of items will be listed; hence it is necessary to also rank them by how critical they are to the organisation and its mandate.

From an IT/ICT perspective, this process should also be followed. However, the questions should first be answered from an organisational perspective. (If an organisational business continuity plan exists, that information might be readily available.) However, thereafter, the focus should be on identifying what might be the IT/ICT department’s mandate, or the role of IT/ICT within the organisation, and ensuring that they are aligned with the overarching organisational obligations.