There are roles in the Solution Train and additional help that supports the delivery.

• Solution Train Engineer supervises the solution Kanban. They make sure the smooth RUNNING of the train and manage the delivery of the solution with the Release Train Engineers.
• Solution Management expresses the customer’s needs to the Agile Release Trains. With the help of the product management, the Strategic themes are used to define capabilities and SPLIT into features.
• Solution Architect defines the technological design that links the solution across all the Agile Release Trains.
• Release Management governs the Solution Train. They have the power to approve releases. They regularly assess content, advancement and the scope of the solution. It is a set up of representatives from the solution train, agile release trains, marketing team, QUALITY assurance team, Lean Project Management, operations, deployment and distribution.
• System team addresses the regular integration of the system across the Agile Release Trains.
• A supplier is an external or internal organization that helps the solution train in the delivery of the solution. They help in providing subsystems or components. Assurance to be delivered in the shortest amount of time to the customer is of dire importance. A supplier works in the same cadence as the Agile Release Train and participates in the PI Planning.
• The customer is the owner of the final solution. They are part of the value STREAM and work with the solution and product management.
• Shared SERVICES are required whenever their help is needed. They are not full time members of the Agile Release Train. Shared services include data security, information architects and database administrators.