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What Are The Three Historical Milestones In Operations Management? How Have They Influenced Management? |
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Answer» Three HISTORICAL milestones are the INDUSTRIAL revolution, total quality management (TQM) and GLOBAL COMPETITION. The industrial revolution changed production processes from a labor focus to a machine focus. TQM caused managers to be more FOCUSED on quality and preventing defects. Finally, global competition caused managers to further increase their focus on quality, realizing that to not improve was to “lose the race.” Three historical milestones are the industrial revolution, total quality management (TQM) and global competition. The industrial revolution changed production processes from a labor focus to a machine focus. TQM caused managers to be more focused on quality and preventing defects. Finally, global competition caused managers to further increase their focus on quality, realizing that to not improve was to “lose the race.” |
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