What Are Your Responsibilities After The Ticket Has Been Closed?

1.	What Are Your Responsibilities After The Ticket Has Been Closed?
Answer» We inform the stakeholders REGARDING the resolution and steps taken for it. We updated the ticket notes and link it with the master / RELATED tickets. RCA is done for the high priority and CRITICAL issues and a REPORT is SUBMITTED. We inform the stakeholders regarding the resolution and steps taken for it. We updated the ticket notes and link it with the master / related tickets. RCA is done for the high priority and critical issues and a report is submitted.

Answer»

We inform the stakeholders REGARDING the resolution and steps taken for it. We updated the ticket notes and link it with the master / RELATED tickets. RCA is done for the high priority and CRITICAL issues and a REPORT is SUBMITTED.

We inform the stakeholders regarding the resolution and steps taken for it. We updated the ticket notes and link it with the master / related tickets. RCA is done for the high priority and critical issues and a report is submitted.

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What Are Your Responsibilities After The Ticket Has Been Closed?

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