1.

What do you mean by Customer relationship management (CRM)? I. It is a system for managing a company's interactions with current and future customers . II. It is a system for managing a company's interactions with current and past customers . III. It often involves using technology to organize , automate , ans synchronize sales , marketing , customer service , and technical support

Answer»

Only I
Only II
Both II and III
Both I and III

Answer :D


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