InterviewSolution
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InterviewSolution
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What Is An Ivr? |
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Answer» IVR (Interactive Voice Response) systems are devices that are used by ORGANIZATIONS with the database at the backend and used to PROVIDE information which is DYNAMICALLY changing over the phone automatically. The perfect example of use would be BANKS using IVR to provide customers account information over the phone automatically after validating each transaction. IVR (Interactive Voice Response) systems are devices that are used by organizations with the database at the backend and used to provide information which is dynamically changing over the phone automatically. The perfect example of use would be Banks using IVR to provide customers account information over the phone automatically after validating each transaction. |
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