The InteractionManager component connects all customer INTERACTIONS through the configuration of its properties, events and methods.This component maintains a direct link to the contents of the interaction.xml configuration File and stores the context values DEFINED for each interaction.

These context values appears as component properties.There can be only one InteractionManager component per referenced project ina DEPLOYMENT PACKAGE,and its existence enables the CONNECTIVITY of the framework’s activities and tasks.

The InteractionManager component connects all customer interactions through the configuration of its properties, events and methods.This component maintains a direct link to the contents of the interaction.xml configuration File and stores the context values defined for each interaction.

These context values appears as component properties.There can be only one InteractionManager component per referenced project ina deployment package,and its existence enables the connectivity of the framework’s activities and tasks.