InterviewSolution
| 1. |
What Is Servicenow? |
|
Answer» ServiceNow is a CLOUD BASED ITSM tool.It provides a single system of record for IT services, operations, and business management by automating IT SERVICE applications and processes. All aspects of IT Services can potentially live in the ServiceNow ecosystem of modules, and thus, it gives us a complete view of services and resources. This allows for broad CONTROL of how to best allocate resources and design the process flow of those services ServiceNow is a cloud based ITSM tool.It provides a single system of record for IT services, operations, and business management by automating IT service applications and processes. All aspects of IT Services can potentially live in the ServiceNow ecosystem of modules, and thus, it gives us a complete view of services and resources. This allows for broad control of how to best allocate resources and design the process flow of those services |
|