1.

What is the difference between chatbot and robotic process automation?

Answer»

 The distinction between a chatbot and an RPA engine is comparable to that between a mouse and a mammoth. 

ChatBot - A BOT that is programmed to CONVERSE with a user (human) in a human-like manner. Make a request and advise backend SYSTEMS to offer a request, or recommend a pre-learned remedy to a specific problem the user is experiencing.
RPA (Robotic Process Automation) - It is a bot that is programmed to AUTOMATE a manual business process such as PERFORMING a job or activity inside a business function. HR, Finance, and Procurement are examples of business functions. A chatbot can be used to supply data into an RPA engine, but it cannot replace the RPA engine's functions.



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