1.

What is the objective of the Consumer Protection Act, 1986?

Answer»

The main objective of Consumer Protection Act (CPA), 1986 are:

It aims to provide a speedy and simple redressal to consumers’ grievances.

  1. It applies to all goods, services and unfair trade practices unless specifically exempted by the Central Government.
  2. It covers all sectors-private, public or co-operative.
  3. It provides for establishment of consumer protection councils at the central, state and district levels to promote and protect the rights of consumers and a three-tier quasi-judicial machinery to deal with consumer's grievances and disputes.
  4. It provides a statutory recognition to the six rights of consumers.


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